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Indian River Courthouse, Florida 7 U Yll Maintenance Contract — Agreement No . # IRC0001 =04152004= 1 =SY1 =R prior to the termination of that year if all equipment does not qualify to be covered under AMI ' s Maintenance Agreement. If all equipment does not qualify for maintenance , AMI will provide the Customer with an updated Equipment Schedule for Maintenance (Appendix A) and assign a new Maintenance Agreement Number. The accompanying invoice will reflect the changes to the equipment list. c . Maintenance not covered by a Maintenance Agreement will be charged at AMI ' s standard billable rate in effect at the time the maintenance is performed . 4 CONTRACT VALUE a . Service Level Maintenance Package #2 The yearly contract price for the services described above is $ 13 , 728 . 00 (travel and equipment expense not included ) for 7 courtrooms . This can be paid to AMI on a monthly or annual basis . It includes monthly Telephone support, Corrective maintenance , and Preventive maintenance . It allows for 4 hours of telephone support per month . The unused telephone support hours can be rolled over to the next month . It includes two eight hour corrective maintenance trips per year and two preventive maintenance trips per year. Hours used beyond those that have been stated will be billed at an increased rate of $ 125 . 00/hour. Excluded from the contract price above is travel expenses (airfare , hotel , car rental , etc) and any equipment expenses necessary for repair/replacement. AMI estimates total travel expenses for the year to be approximately $4 , 400 . 00 (assumes 4 trips) and maximum equipment expenditure to be approximately $5 , 000 . These are estimates only and may or may not be incurred . 5 VALIDITY OF THE AGREEMENT \�► �v 2004 a . This Agreement is valid for one ( 1 ) year commencing on April 15 , 2003-and is automatically renewable for a period of one year unless otherwise mentioned by either party giving two months notice in writing . b . If either party is in default of its obligations under this Agreement or such default continues for thirty ( 30 ) days after intimation thereof by either party , this Agreement may be terminated . 6 GENERAL a. The Customer shall give AMI service personnel free access to the equipment to enable AMI to carry out the Maintenance Service . In order to facilitate maintenance , AMI ' s service personnel might request the presence of individual (s ) operating the equipment and the Customer agrees to make available such operators at the equipment site . b . AMI service personnel can only carry out any alterations , modifications , adjustments , attachments , repairs and change of location and should the Customer desire to avail the services of an outside source , it may do so by obtaining prior written permission from AMI . c . Any unauthorized alterations , modifications , adjustments , attachments , repairs and change of location that cause maintenance problems will be repaired by AMI and charged as billable repair work . The charges will include labor and travel expenses ( if applicable ) . Labor will be billed at AMI ' s standard billable rate in effect, at the time the maintenance is performed . Indian River Dolman Maintenance Rev 2a2004 . doc 4 2004 - 2005