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MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. <br /> TECHNICAL SERVICE SUPPORT AGREEMENT <br /> SCHEDULE B <br /> LIFEPAK® 12 DEFIBRB,LATOR/MONITOR <br /> AC Power Adapter included when listed on equipment inventory (Schedule A). <br /> DC Power Adapter included when listed on equipment inventory (Schedule A). <br /> Defibrillator paddle repairs are included (excludes internal, sterilizable and pediatric paddles). <br /> - Communications and Patient cables are excluded. <br /> PCMCIA Modems are excluded. <br /> Therapy cables are excluded. <br /> • Sp02 Sensors are excluded. <br /> Case Changes are excluded. <br /> Discount of 17% from the field installed list price for any current and/or future available LIFEPAK® 12 upgrade is <br /> included when installed by Medtronic Technical Services. <br /> Discounts may not be combined with any other special terms, discounts and/or promotions. <br /> Medtronic Fastpak®, Fastpak 2, Lifepak SLA and Lifepak NiCd Battery <br /> Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the <br /> operating instruction manual and to replace batteries that do not pass the conditions outlined under "Discarding/ <br /> Recycling Batteries." Batteries failing to meet battery performance tests should be removed from service and properly <br /> discarded (recycled). <br /> If customer provides evidence that a Medtmnic Battery Pak fails to meet the performance tests noted above and/or <br /> the Battery Pak age exceeds 2 years, Medtronic shall replace said Medtrunic Battery Pak (like for like) i.e. FASTPAK <br /> for FASTPAK, FASTPAK2 for FASTPAK2, LIFEPAK SLA for LIFEPAK SLA, or LIFEPAK NiCd for LIFEPAK NiCd, <br /> up to a maximum of 4 Medtronic Battery Paks every two years (including prior Support Plan periods) per LIFEPAK® 12 <br /> defibrillator/monitor (listed on Schedule A). To assist in proper recycling and removal of low capacity batteries, <br /> replaced Battery Paks become the property of Medtmnic and must be returned at the time of exchange. <br /> Only batteries manufactured by Medtronic are covered under this Service Agreement. Any batteries manufactured by <br /> other sources are expressly excluded from coverage under this Service Agreement. Medtronic cannot guarantee the <br /> operation, safety and/or performance of our product when operating with a non-Medtronic battery. Repairs and inspections <br /> performed under this Agreement meet original equipment manufacturer's product specifications only when operating with <br /> a Medtronic battery. Any repairs, as determined by a Medtronic Service Representative, resulting from the use of a <br /> non-Medtronic battery, will be billed at our standard list prices for parts and labor, including actual travel charges <br /> incurred. <br /> Lifepatc®12 Software Updates <br /> - If combined Repair and Inspection services are designated on the Technical Service Support Agreement inventory <br /> for Lifepak 12 units, at the customer's request, a Medtronic Technical Services Representative will install Lifepak 12 <br /> software updates at no additional charge provided it is installed at the time of a regularly scheduled inspection, <br /> In addition during the term of this agreement, where an assembly such as a printed circuit board must be replaced in <br /> order to install the new software, these assemblies may be purchased by the customer at a 50% discount off the current <br /> list price of a new assembly. Software updates requested to be installed at a time other than the regularly scheduled <br /> inspection will be billed at $205 per unit per software update. The cost of the software update will be billed on a <br /> separate invoice. <br /> If Repair-Only services are designated on the Service Order inventory for Lifepak 12 units, at the customer's request <br /> a Medtronic Technical Services Representative will install a Lifepak 12 software update at a discounted price of $205 per <br /> unit per software update. In addition during the term of this agreement, where an assembly such as a printed circuit board <br /> must be replaced in order to install the new software, these assemblies may be purchased by the customer at a 50% discount <br /> off the current list price of a new assembly. The cost of the software update will be billed on a separate invoice. <br /> Discounts may out be combined with any other special terns, discounts and/or promotions. <br /> Reference Number: S63-1297 Addendum <br /> Printed: 3/21 /2007 Page 8 of 9 <br />