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PHYSIO-CONTROL , INC . TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE B I , IFEPAK*) 15 ( LP 15 ) Defibrillator/Monitor Includes : Standard detachable hard paddle repairs LP15 upgrade installed by Physio-Control "Technical Services Representative at a rate of 17% less than the then current field- installed list price When listed in Equipment Inventory , Schedule A, IT 15 Defibrillator/Monitor Includes : Power Adapter 1_, 11 15 Defibrillator/Monitor Excludes : Internal , sterilizable and pediatric paddles Communications cables Therapy cables Patient cables Sp02 sensors Case changes Discounts may not be combined with other special terms, discounts and/or promotions . Physio-Control HIATTAK* 15 Battery Battery maintenance, performance testing, evaluation, removal, recycling, and replacement are the responsibility of the Customer, and should be performed in accordance with the LP 15 Series Operating Instructions section entitled Discarding/Recycling Batteries. Battery replacement is available on a one-for-one basis, up to the number of devices listed in Equipment Inventory, Schedule A. upon the earlier of either ( i ) reported battery failure as determined by Customer ' s performance testing and evaluation in accordance with the LP 15 Operating Instructions section entitled Discarding/Recycling Batteries, or (ii) upon completion of the second year of use. Replacement Battery Pak shall be like for like, i . e. Li- ion Battery for Li -ion Battery . During the Term of this Agreement replacement shall occur no more than three times per two year period, notwithstanding prior Support Plans . Battery replacement is dependent upon Customer' s notice to Physio-Control of the existence of either of the conditions referenced in ( i ) and ( ii ) above. At the discretion of Physio-Control , battery replacement shall be effected by shipment to Customer and replacement by Customer, or by on-site delivery and replacement by a Physio-Control Service Technician . Upon Customer ' s receipt of replacement battery, the affected battery referenced above shall become the property of Physio-Control , and must be returned to Physio-Control f'or proper disposal . In the event that Physio-Control does not receive the affected battery referenced above, Customer will be charged at the then current rate for the replacement battery . Only batteries manufactured by Physio-Control are covered under this Service Agreement. Batteries not manufactured by Physio-Control are expressly excluded from coverage under this Service Agreement. Physio-Control does not guarantee the operation, safety, and/or performance of our product when operating with a battery not manufactured by Physio-Control . Repairs and inspections performed under this Agreement meet original equipment manufacturer ' s product specifications only when operating with a battery manufactured by Physio-Control . Any repairs, as determined by a Physio-Control Service Representative, resulting from the use of a battery not manufactured by Physio-Control, will be billed at Physio-Control ' s then current standard list prices for parts and labor, including actual travel costs incurred . LIFEPAK(K) 15 Software Updates If combined Repair and Inspection services are designated for LP 15 units listed in Schedule A, a Physio-Control Technical Services Representative will install IT 15 software updates at no additional cost, provided it is installed at the time of a regularly scheduled inspection . In addition, during the Term of this Agreement, where an assembly, i .e. , printed circuit board , must be replaced to accommodate installation of new software, such assembly may be purchased by the Customer at a rate of 50% less than the then current list price. Software updates, when installed at a time other than the regularly scheduled inspection, will be billed at a rale of $205 . 00 per unit per software update. The cost of such software update will be billed in a separate invoice. Dependent upon availability of Customer soffiware loading tool , and at Customer' s request, Technical Services Representative shall provide Customer Reference Number: V63 - 1400 Addendum Printed : 11 /9/2009 Page 9 of 10