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NJ EC NEC Unified Solutions , Inc. 5 . Contacts Specific contact information for project team members will be provided upon receipt of a signed Statement of Work from Customer. 6 . Assumptions and Limitations This Statement of Work and the rates/price are based on the following key assumptions ("Assumptions " ) . Parties agree that any changes in the Assumptions may result in an adjustment in the rates/price . 6 . 1 . The terms and conditions of the SOW and the Agreement prevail regardless of any conflicting terms on the Purchase Order, other correspondence and any and all verbal communications . All Purchase Orders shall be approved and accepted by NEC in their Dallas office . 6 . 2 . The Customer' s network architecture design shall not change between the date of the Customer' s execution of this SOW and the completion of all Services contemplated within . 6 . 3 . Unless purchased through NEC , the Customer is responsible for ordering and verifying availability of any required Telco circuits . 6 . 4 . Customer will schedule and inform users of any required systems outage . 6 . 5 . NEC requires a minimum lead -time of fourteen ( 14 ) calendar days from Customer' s execution of the SOW to begin work . NEC will make commercially reasonable efforts to meet the requested installation date . 6 . 6 . NEC shall require a schedule extension of thirty ( 30 ) calendar days for any personnel change requests made by Customer. Services not covered under this SOW: 6 . 7 . Support or replacement of Product that is altered , modified , mishandled , destroyed , or damaged by natural causes or damaged due to a negligent or willful act or omission by Customer or use by Customer other than as specified in the applicable NEC or manufacturer-supplied documentation . 6 . 8 . Any hardware upgrades required to run new or updated software . 7 . Completion of Services Upon completion of all work , NEC shall submit to the customer a Services Completion Checklist for their review and signature . Customer shall ensure that the proper personnel are scheduled to review each completed Service or Deliverable upon receipt of this notification . The assigned Customer personnel shall indicate their acceptance of the Service or Deliverable by signing the Services Completion Checklist within five ( 5 ) days from the presentation of the completed Service or Deliverable . Services and Deliverables will be deemed accepted if the assigned Customer representative fails to respond within this five-day period . If a Service or Deliverable is not complete for any reason , Customer shall provide written notification to NEC . NEC shall have ten ( 10 ) days after the receipt of such notice from the customer to correct the error, given it is within NEC ' s scope to do so . Such time period to correct the error may be extended by mutual consent. The Services Completion Checklist is provided in Appendix B . NEC Unified Solutions, Inc. Proprietary and Confidential 5 of 32 1001776 v . 1 9/6/2005