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2007-434
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2007-434
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Last modified
6/29/2016 11:36:41 AM
Creation date
9/30/2015 11:32:13 PM
Metadata
Fields
Template:
Official Documents
Official Document Type
Miscellaneous
Approved Date
12/18/2007
Control Number
2007-434
Agenda Item Number
7.H.
Entity Name
NEC Unified Solutions
Subject
Remote PIM Implementation
Area
North County Library
Supplemental fields
SmeadsoftID
6748
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NEC NEC Unified Solutions, Inc. <br /> Statement of Work <br /> This Statement of Work ("SOW") outlines the responsibilities, deliverables and acceptance criteria <br /> for the services that NEC Unified Solutions, Inc. ("NEC") will perform for Indian River County <br /> ("Customer") as described in the Project Summary below. <br /> 1 . Project Summary <br /> Install Remote PIM (with 16 Digital Phones , 8 Analog extensions and 8 local Analog trunks) <br /> connected to main Library. Integrate to Aimworx. Local calls, including 911 calls, will use analog <br /> trunks; long distance calls will use PRI . System will use Courthouse Voicemail System for <br /> Voicemail and Auto Attendant. User boxes for North Library and Transaction Boxes, as required , <br /> as well as adding or altering Auto Attendant greetings for the Library, will be a part of this project. <br /> Customer responsible for UPS Power, Network connectivity and Quality of Service between North <br /> Library and Main Library, forwarding of main North Library number to PRI , and cabling at North <br /> Library. <br /> 2 . Project Scheduling <br /> This project is scheduled to start TBD, with the anticipated Cutover Date of TBD. The project <br /> shall be deemed complete when NEC has completed the services as described in Section 1 <br /> above and the system is functioning substantially in accordance with manufacturer's published <br /> specifications for the newly purchased functionality ("Cutover Date") . <br /> 3. Assumptions and limitations <br /> "his Statement of Work and the rates/price are based on the following key assumptions <br /> ( Assumptions) . Parties agree that any changes in the Assumptions may result in an adjustment <br /> in the rates/price. <br /> 3. 1 . The terms and conditions of the SOW and the Agreement prevail regardless of <br /> any conflicting terms on the Purchase Order, other correspondence and any and <br /> all verbal communications. All Purchase Orders shall be approved and accepted <br /> by NEC in their Dallas office. <br /> 3 .2. Delays caused by lack of completed site preparation or failure to meet any <br /> responsibilities as specified on the part of the Customer will be billed at NEC 's <br /> time and materials rates plus expenses. Any additional costs incurred by the <br /> Customer as a result of delays shall be the sole responsibility of the Customer. <br /> 3. 3. Services required by the Customer to be performed outside of normal business <br /> hours (8 a. m . to 5 p. m . Monday through Friday local time, excluding NEC- <br /> observed holidays), unless otherwise planned for and agreed to in writing , shall <br /> incur additional charges in accordance with , and will be billed at NEC 's prevailing <br /> labor rates. <br /> 3.4. The Customers network architecture design shall not change between the date <br /> of the Customer's execution of this SOW and the completion of all Services <br /> contemplated within . <br /> 3. 5 . The Customer is responsible for any facility issues that may arise (i. e. bad or <br /> incorrect cabling , not meeting cable plant, environmental or power specifications , <br /> lack of rack space, etc. ) and will correct any issues as quickly as possible. The <br /> Customer may contract with NEC for resolution of these issues . <br /> NEC Unified Solutions, Inc. Proprietary and Confidential <br /> 1004412 v. 1 12/5/2007 2 of 7 <br />
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