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02/ 27/ 2007 13 : 31 561 -978-1822 IRC ADMIN PAGE 08 SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number F1,06-13750-01 Option 1 of RATES AND CHARGES NOTES: 1 . Database Snapshot provides the information contained in the Company's E9- 1 -1 Database for a specified geographical location at a designated period in time. This information is provided to E9- 1- 1 Subscribers which are current subscribers of the Company s tariffed ANUALI or ANHALI/SR service. 2. The Subscriber will be responsible for all long distance charges incurred when accessing the database. 3 . The following guidelines will be applicable to Subscribers of this service: a. The Subscriber shall limit the use of the information contained in the Database Snapshot to the verification of documents, records or other information used in the provision of the E9- 1 - 1 service provided by the Company and for no other purpose. The information cannot be sold or used for outbound emergency notification. b. The Subscriber further understands and agrees that it is strictly prohibited from reproducing, publishing, reselling, disclosing, tampering with, or providing access to information included in the Database Snapshot for any purpose other than the verification of its E9- 1 . 1 customer records, documents, or other information used in the provision of the E94 - 1 service provided by the Company. c. The Subscriber agrees that the Database Snapshot shall be password protected and secure from entry by non-authorized personnel. d. The Subscriber understands and agrees that the Company shall not modify its network operations or protocols to accommodate PSAP equipment. e. The Subscriber recognizes and agrees that the Database Snapshot contains the name, address and telephone number of subscribers who have instructed the Company to restrict access to the information through the designation of the information for unpublished and non-published treatment. The Subscriber further recognizes and agrees that such information is confidential and such information will be protected from disclosure, distribution or dissemination except for Subscriber's employees involved in the provision of E9- 1 - 1 service with a need to know such information. f. All confidential information shall he destroyed or promptly returned to the Company at the Company's request. g. The Subscriber agrees in the event any breach of this Agreement occurs that monetary damages would not be sufficient and the Company would be entitled to seek injunctive or other equitable relief to remedy or prevent any breach or threatened breach of this Agreement. 4. Rates and charges herein are in addition to any applicable tariff rates and charges. Rules and regulations of the tariff apply. PRTYATFIPROPRMTARY CONTAINS PRTVATE AND/OR PROPRIETARY INFORMATION, MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PL'RSUANr TO A WRITTEN AGREEMENT, Pyc 7ofI