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SPECIAL SERVICE ARRANGEMENT <br /> AGREEMENT Case Number FL07- 1770-00 <br /> Option 1 of 1 <br /> RATES AND CHARGES <br /> Rate Elements Non-Recurrine Monthly Rate USOC <br /> 1 Nonrecurring Charge = Customer Purchase $29,604.00 $684 . 80 W 114A <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Basic Interceptor Controller <br /> (2 Position, 2 Trunks) <br /> -Each <br /> 2 Nonrecurring Charge = Customer Purchase $ 1600 .00 $ 77. 00 WI 14B <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> CTI, <br /> Interceptor, <br /> First Position, <br /> Without Monitor <br /> -Each <br /> 3 Nonrecurring Charge = Customer Purchase $ 12,468. 00 $55 .00 W114C <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> CTI, <br /> Interceptor, <br /> Additional Positions, <br /> Without Monitor <br /> -Each <br /> 4 Nonrecurring Charge = Customer Purchase $25493 .00 $25 . 00 WI 14G <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Card, <br /> Primary, <br /> Station Card Shelf (holds up to 10 <br /> positions) <br /> -Each <br /> 5 Nonrecurring Charge = Customer Purchase $628 .00 $5 .00 W1 14J <br /> (includes installation) <br /> Monthly Rate = Maintenance <br /> InterAct <br /> Card, <br /> Caller ID <br /> -Each <br /> PRIVATEIPROPRIETARY <br /> CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE <br /> BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTEN AGREEMENT. <br /> Page 7 of 14 <br />