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Attachment <br />Mandatory Training for Development of New Employees: (3 hour classes @ <br />$20.00 per employee) <br />* Workplace Harassment Awareness and Prevention <br />* Preventing Workplace Violence <br />* Anger Management <br />* Customer Contact -Lasting Impressions <br />* The Role of Ethics in Public Government <br />Employee Development Program (3 hour classes @ $20.00 per employee) <br />0 Phase I <br />* Time Management Skills <br />* Communicating for Results <br />* Conflict Resolution Skills <br />* Basic Writing Skills <br />* Advanced Writing Skills <br />* Civil Beginnings <br />0 Phase II: <br />* Measuring Customer Satisfaction <br />* Motivational Skills for Supervisors <br />* The Leadership Challenge <br />* Continuous Improvement Awareness <br />* Team Building <br />* Dealing with Difficult People <br />