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3 - I - i 1 <br /> OR MNAL <br /> IC ® MMUNICATI ®NS <br /> INTERNATIONAL .) INC . ao 0,3 9 <br /> 4450 US 1 o Vero Beach, Florida 32967 o Telephone : (772) 569- 5355 o Fax : (772) 567 -2292 <br /> MASTER SERVICE AGREEMENT <br /> Contract Number CII- 10 - 146 <br /> This Contract is entered into by and between Communications International , Inc . , located at 4450 U . S . Highway <br /> 1 , Vero Beach , <br /> Florida 32967 (" " CII"), and Indian River County Board of Commissioners, located at 1801 27 `x' Street (the " Customer"), on the <br /> I " <br /> day of October 2010, (the " Effective Date") . <br /> WHEREAS, CH currently provides maintenance services for two-way radio communications systems and other <br /> electronic <br /> equipment; <br /> WHEREAS, the Customer desires to contract the repair and maintenance of certain two-way radio equipment and other electronic <br /> equipment as described herein ; <br /> WHEREAS , the Parties desire to establish terms , conditions and pricing under which the particular equipment will be maintained <br />; <br /> and <br /> WHEREAS, the Parties hereby desire to enter into this Contract to set forth , in writing, their respective rights, duties and obligations <br /> hereunder; <br /> NOW , THEREFORE , for and in consideration of the mutual promises herein contained and other good and valuable consideration , <br /> the receipt and sufficiency of which is hereby acknowledged and confessed , the Parties agree as follows : <br /> 1 . DEFINITIONS <br /> A . Parties — shall mean , collectively, CII and the Customer. <br /> B . Services — shall mean those services to be provided by CII to the Customer pursuant to this Contract, but not <br /> limited to <br /> maintenance, repair, replacement, labor and testing. <br /> C . Contract — shall mean this document along with all documents attached hereto and incorporated herein by reference . <br /> D . Terminal Equipment — shall mean vehicular mounted radios, personal portable radios, portable radio desk chargers <br />and <br /> basic compact vehicular chargers and as otherwise specifically described as Terminal Equipment for maintenance in this <br /> Contract. <br /> E . Fixed Equipment — shall mean site repeater stations and associated equipment, multi -site coordinator, console electronic <br /> equipment, radio control stations and as otherwise specifically described as Fixed Equipment for maintenance <br /> in this <br /> Contract. <br /> F . Other Equipment — shall mean any other electronic equipment that is listed in this Contract and defined herein . <br /> G . Demand Services — shall mean service that is requested which is not included in the fixed fee arrangement in this Contract. <br /> H . Normal Working Hours — shall mean 8 : 00 am until 5 : 00 pm , local time, Monday through Friday, excluding Federal <br /> and <br /> State Holidays (" Business Days"), unless otherwise defined . <br /> 1 . Emergency Services - shall mean services that are available by CH twenty- four (24) hours per day, seven days per <br /> week, <br /> including Federal and State Holidays . <br /> Page l of 13 <br />