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ORIGINAL 2 . SCOPE OF CONTRACT CII agrees to maintain the ability to provide the services set forth in Exhibit A of this Contract and to provide the services described herein , including Demand ' Services. The Customer agrees to purchase Demand Services from C11 , as needed , in accordance with Exhibit C of this Contract. 3, TERM OF CONTRACT A . The term of this Contract shall be for a period of one ( I ) year(s) (the "Term") and shall automatically renew at the end of the Term , unless ( 1) either party notifies the other party, in writing, at least ninety (90) days prior to expiration of this Contract (the " Renewal Notice") or ( 11 ) in the event C11 proposes new terms, conditions, or pricing ("New Terms"), such New Terms are not accepted by the Customer in the Renewal Notice . There shall be no more than four (4) renewals to this contract. B . This contract will be adjusted each year based on the Consumer Price Index (CPI ). Use the Bureau of Labor Statistics web site (http :\\www.bls.gov/cpi/home . htd) : I . Select the " South Urban region of the U . S . Map . 2 . Select the " More Formatting Options" 3 . Select the " 12 months Percent Change 4 . Select " Retrieve Data" 5 . Scroll down to the current year and select the " Feb" number 6 . This number will be used as a multiplier for the recent year total of the maintenance contract The percent number is a 12 month percent change for the " South Urban" over the last 12 months as reflected in February . 4. PRICES AND TERMS OF PAYMENT A . The prices to be charged for the regular routine maintenance Services are as set forth in Exhibit B. B . The prices to be charged for the Demand Services and Professional Services are as set forth in Exhibit C . C . All pricing discounts on both hardware and software, including all vendor equipment offered by CII are set forth in Exhibit D . D. Payment for Services for monthly maintenance, as outlined in Exhibit B of this Contract, is due in advance and payable in full forty-five (45 ) days after receipt of invoice. Invoices shall be submitted to the Customer on a monthly basis . E. Payment for all Demand Services, Professional Services and purchase of all products and/or equipment is due in full forty- five (45 ) days after receipt of invoice . Invoices shall be submitted to the Customer as the work is completed . 5. EXTRA CHARGES No extra charges of any kind will be allowed unless specifically agreed to in writing by both Parties . 6. SERVICES A . Installation , removal or reinstallation of equipment, shall be performed by CII , following reasonable notice to the Customer at the rates listed in Exhibit C and at a time agreed to by both Parties . B . Items that are not covered under Services for maintenance in Exhibit B, such as speaker microphones and Enhanced Vehicular Chargers, will be repaired and/or replaced as Demand Services and will be charged at the prices set forth in Exhibit C . C . In addition to the Services specified in this Contract, the Customer may order other work to be provided by C11 , including specially designed work or services otherwise not covered by this Contract (" Special Requirements Order") . Within ten ( 10) business days of receipt of a Special Requirements Order, C11 will furnish the Customer with a written proposal to fill such Special Requirements Order, including price and delivery time . The Customer may accept or reject any such proposal with Page 2 of 13