FIRST ADDENDUM EXHIBIT A
<br /> To Agreement between Colossus , Incorporated , d/ b/a InterAct Public Safety
<br /> Systems and Indian River County , Florida
<br /> REGARDLESS OF WHETHER SUCH DAMAGES ARE ASSERTED TO ARISE OUT OF BREACH OR FAILURE
<br /> OF EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, MISREPRESENTATION , NEGLIGENCE ,
<br /> STRICT LIABILITY IN TORT, FAILURE OF ANY REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR
<br /> OTHERWISE . NOTWITHSTANDING THE FORM ( E . G . , CONTRACT, TORT OR OTHERWISE ) IN WHICH
<br /> ANY LEGAL OR EQUITABLE ACTION MAY BE BROUGHT, IN NO EVENT WILL INTERACT OR ITS
<br /> SUPPLIERS BE LIABLE FOR DAMAGES OR LOSSES THAT EXCEED , IN THE AGGREGATE , THE
<br /> FOLLOWING FOR EACH RESPECTIVE BREACH OR SERIES OF RELATED BREACHES : ( I ) WITH
<br /> RESPECT TO EQUIPMENT, THE PURCHASE PRICE PAID BY CUSTOMER FOR THE EQUIPMENT THAT
<br /> GAVE RISE TO SUCH DAMAGES OR LOSSES ( II ) WITH RESPECT TO SOFTWARE , THE AMOUNT OF
<br /> LICENSE FEES PAID BY CUSTOMER FOR THE SOFTWARE THAT GAVE RISE TO SUCH DAMAGES OR
<br /> LOSSES ; AND ( III ) WITH RESPECT TO ANY SERVICES PROVIDED HEREUNDER , THE AMOUNT OF
<br /> FEES PAID FOR THE SERVICES THAT GAVE RISE TO SUCH DAMAGES OR LOSSES . EXCEPT WITH
<br /> REGARD TO PAYMENTS DUE INTERACT, NEITHER PARTY WILL BE LIABLE FOR ANY DELAYS OR
<br /> FAILURES IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL THAT
<br /> COULD NOT BE AVOIDED BY ITS EXERCISE OF DUE CARE ,
<br /> 13 . Term and Termination . The term of this Agreement will commence upon the Effective Date and
<br /> shall continue until terminated pursuant to the provisions hereof ( such period , the "Term " ) . In
<br /> addition to any termination or expiration provision set forth in any Order Form or addendum hereto ,
<br /> InterAct may suspend performance or terminate this Agreement or any individual Order Form or
<br /> Statement of Work immediately if : ( i ) Customer breaches any material term of this Agreement or
<br /> any Order Form or Statement of Work and fails to cure such breach within thirty ( 30 ) days ( 10 days
<br /> in the case of non - payment ) thereafter; ( ii ) Customer becomes insolvent or otherwise fails to pay its
<br /> debts to InterAct or to any third party when they become due in the ordinary course of business ; or
<br /> ( iii ) bankruptcy or receivership proceedings are initiated by or against Customer . Provided that there
<br /> are no unfulfilled Services obligations or payment obligations , either party may terminate this
<br /> Agreement by providing the other party with sixty ( 60 ) days prior written notice thereof. If
<br /> this
<br /> Agreement expires or terminates for any reason : ( a ) all amounts due or to become due hereunder
<br /> will immediately be due and payable to InterAct ; and ( b ) Customer will delete , destroy or return to
<br /> InterAct at its option all copies and partial copies of any Confidential Information , and certify that it
<br /> has done so by an officer's affidavit . Paragraphs 7 , 81 12 and 14 of this Agreement Provided that this
<br /> Agreement is not terminated by InterAct on account of an uncured breach by Customer of a material
<br /> term of this Agreement or any Order Form or Statement of Work , Paragraphs 2 and 9 ( g ) will survive
<br /> any expiration or termination hereof. For the avoidance of doubt , the termination of this Agreement
<br /> shall not operate to terminate any Order Forms or SOWs that have been executed between InterAct
<br /> and any of Customer's Affiliates , nor shall the termination hereof have any effect on the
<br /> incorporation of the terms hereof into any such Order Forms and SOWs .
<br /> 14 . Alternative Dispute Resolution Procedures and Arbitration .
<br /> a . If there shall be any dispute between Customer and InterAct arising out of this Agreement or any
<br /> Order Form or SOW executed pursuant hereto , or the performance or nonperformance hereof or
<br /> thereof, the parties shall use reasonable efforts to resolve such dispute by mutual communication and
<br /> negotiation before resorting to arbitration as provided herein . As a condition to the commencement of
<br /> an arbitration proceeding as hereinafter provided for, one party shall first notify the other party
<br /> in
<br /> writing of the nature of the dispute and of its intention to resort to arbitration if the dispute
<br /> is not
<br /> otherwise resolved , and offer in writing to have one of its representatives who has
<br /> authority to
<br /> resolve the dispute meet in person with a representative of the other party who also has authority to
<br /> resolve the dispute , at the other party 's principal office or another mutually acceptable location , at a
<br /> mutually convenient time not less than 7 nor more than 20 days after the date of such
<br /> offer, to
<br /> attempt to resolve the dispute . If, but only if, ( i ) the other party does not accept such offer
<br />within 7
<br /> days after it is received or deemed received by the other party , or ( ii ) the offer having been accepted
<br /> by such other party within such time , the meeting does not occur within 20 days ( or such later
<br /> date
<br /> to which the parties may mutually agree in writing to extend such time ) after the offer was received
<br /> or deemed received by the other party , or ( iii ) the offer having been accepted and the meeting having
<br /> been held within the required times , the parties nevertheless fail to resolve the dispute within 5 days
<br /> following such meeting ( or such later date to which the parties may mutually agree in writing
<br /> to
<br /> extend such time ) , then either party may commence an arbitration proceeding to resolve the dispute ,
<br /> in accordance with the following provisions of this Section .
<br /> b . Subject to first complying with the procedures and meeting the conditions to commencement of
<br /> arbitration set forth in subsection ( a ) above , any dispute between Customer and InterAct arising out
<br /> of this Agreement or any Order Form or SOW executed pursuant hereto or the performance
<br /> or
<br /> nonperformance hereof or thereof, shall , upon the demand of either party , be settled by
<br />binding
<br /> arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration
<br /> InterAct Public Safety Systems 7
<br /> Master Purchase , License & Services Agreement v3 . 0
<br /> ( 2011 -05-06 ) FCF M-0011 - 1
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