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FIRST ADDENDUM EXHIBIT A <br /> To Agreement between Colossus , Incorporated , d/ b/a InterAct Public Safety <br /> Systems and Indian River County , Florida <br /> REGARDLESS OF WHETHER SUCH DAMAGES ARE ASSERTED TO ARISE OUT OF BREACH OR FAILURE <br /> OF EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, MISREPRESENTATION , NEGLIGENCE , <br /> STRICT LIABILITY IN TORT, FAILURE OF ANY REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR <br /> OTHERWISE . NOTWITHSTANDING THE FORM ( E . G . , CONTRACT, TORT OR OTHERWISE ) IN WHICH <br /> ANY LEGAL OR EQUITABLE ACTION MAY BE BROUGHT, IN NO EVENT WILL INTERACT OR ITS <br /> SUPPLIERS BE LIABLE FOR DAMAGES OR LOSSES THAT EXCEED , IN THE AGGREGATE , THE <br /> FOLLOWING FOR EACH RESPECTIVE BREACH OR SERIES OF RELATED BREACHES : ( I ) WITH <br /> RESPECT TO EQUIPMENT, THE PURCHASE PRICE PAID BY CUSTOMER FOR THE EQUIPMENT THAT <br /> GAVE RISE TO SUCH DAMAGES OR LOSSES ( II ) WITH RESPECT TO SOFTWARE , THE AMOUNT OF <br /> LICENSE FEES PAID BY CUSTOMER FOR THE SOFTWARE THAT GAVE RISE TO SUCH DAMAGES OR <br /> LOSSES ; AND ( III ) WITH RESPECT TO ANY SERVICES PROVIDED HEREUNDER , THE AMOUNT OF <br /> FEES PAID FOR THE SERVICES THAT GAVE RISE TO SUCH DAMAGES OR LOSSES . EXCEPT WITH <br /> REGARD TO PAYMENTS DUE INTERACT, NEITHER PARTY WILL BE LIABLE FOR ANY DELAYS OR <br /> FAILURES IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL THAT <br /> COULD NOT BE AVOIDED BY ITS EXERCISE OF DUE CARE , <br /> 13 . Term and Termination . The term of this Agreement will commence upon the Effective Date and <br /> shall continue until terminated pursuant to the provisions hereof ( such period , the "Term " ) . In <br /> addition to any termination or expiration provision set forth in any Order Form or addendum hereto , <br /> InterAct may suspend performance or terminate this Agreement or any individual Order Form or <br /> Statement of Work immediately if : ( i ) Customer breaches any material term of this Agreement or <br /> any Order Form or Statement of Work and fails to cure such breach within thirty ( 30 ) days ( 10 days <br /> in the case of non - payment ) thereafter; ( ii ) Customer becomes insolvent or otherwise fails to pay its <br /> debts to InterAct or to any third party when they become due in the ordinary course of business ; or <br /> ( iii ) bankruptcy or receivership proceedings are initiated by or against Customer . Provided that there <br /> are no unfulfilled Services obligations or payment obligations , either party may terminate this <br /> Agreement by providing the other party with sixty ( 60 ) days prior written notice thereof. If <br /> this <br /> Agreement expires or terminates for any reason : ( a ) all amounts due or to become due hereunder <br /> will immediately be due and payable to InterAct ; and ( b ) Customer will delete , destroy or return to <br /> InterAct at its option all copies and partial copies of any Confidential Information , and certify that it <br /> has done so by an officer's affidavit . Paragraphs 7 , 81 12 and 14 of this Agreement Provided that this <br /> Agreement is not terminated by InterAct on account of an uncured breach by Customer of a material <br /> term of this Agreement or any Order Form or Statement of Work , Paragraphs 2 and 9 ( g ) will survive <br /> any expiration or termination hereof. For the avoidance of doubt , the termination of this Agreement <br /> shall not operate to terminate any Order Forms or SOWs that have been executed between InterAct <br /> and any of Customer's Affiliates , nor shall the termination hereof have any effect on the <br /> incorporation of the terms hereof into any such Order Forms and SOWs . <br /> 14 . Alternative Dispute Resolution Procedures and Arbitration . <br /> a . If there shall be any dispute between Customer and InterAct arising out of this Agreement or any <br /> Order Form or SOW executed pursuant hereto , or the performance or nonperformance hereof or <br /> thereof, the parties shall use reasonable efforts to resolve such dispute by mutual communication and <br /> negotiation before resorting to arbitration as provided herein . As a condition to the commencement of <br /> an arbitration proceeding as hereinafter provided for, one party shall first notify the other party <br /> in <br /> writing of the nature of the dispute and of its intention to resort to arbitration if the dispute <br /> is not <br /> otherwise resolved , and offer in writing to have one of its representatives who has <br /> authority to <br /> resolve the dispute meet in person with a representative of the other party who also has authority to <br /> resolve the dispute , at the other party 's principal office or another mutually acceptable location , at a <br /> mutually convenient time not less than 7 nor more than 20 days after the date of such <br /> offer, to <br /> attempt to resolve the dispute . If, but only if, ( i ) the other party does not accept such offer <br />within 7 <br /> days after it is received or deemed received by the other party , or ( ii ) the offer having been accepted <br /> by such other party within such time , the meeting does not occur within 20 days ( or such later <br /> date <br /> to which the parties may mutually agree in writing to extend such time ) after the offer was received <br /> or deemed received by the other party , or ( iii ) the offer having been accepted and the meeting having <br /> been held within the required times , the parties nevertheless fail to resolve the dispute within 5 days <br /> following such meeting ( or such later date to which the parties may mutually agree in writing <br /> to <br /> extend such time ) , then either party may commence an arbitration proceeding to resolve the dispute , <br /> in accordance with the following provisions of this Section . <br /> b . Subject to first complying with the procedures and meeting the conditions to commencement of <br /> arbitration set forth in subsection ( a ) above , any dispute between Customer and InterAct arising out <br /> of this Agreement or any Order Form or SOW executed pursuant hereto or the performance <br /> or <br /> nonperformance hereof or thereof, shall , upon the demand of either party , be settled by <br />binding <br /> arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration <br /> InterAct Public Safety Systems 7 <br /> Master Purchase , License & Services Agreement v3 . 0 <br /> ( 2011 -05-06 ) FCF M-0011 - 1 <br />