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PHYSIO- CONTROL, INC . TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE B LIFEPAK ie 12 ILP 12 ) Detibrillator/monitor Service includes : • Standard detachable hard paddle repairs • LP 12 upgrade installed by Physio- Control Technical Services Representative at a rate 0H Th less than the then-current field - installed list price • All Physio -Control battery charging systems owned by contract end user , up to a ane - for-one basis with the total number of LP12 defibrillator/monitor ' s listed in Schedule A . • AC Power Adapter repair/rcplaccmcnt • DC Power Adaptor repair/replacement • Replacement of Physio- Control FASTPAK & FASTPAK 2 . LIFEPAK SLA . LIFEPAK NiCcl Flattery . and LIFEPAK Li - ion Battcry Battery maintenance . performance testing . esaluation . removal . recycling , and replacement are the Cusiomer ' s responsibility and should he performed in accordance with the LI' 12 Series Operating Instructions section entitled DiscardinsJRecyclmg Batteries . Battery replacement is available upon completion of the second year of use on a one-for - one basis , up to the number of" devices listed in Equipment Inventory . Schedule A . Replacement batteries shall he like - for- like ( i . e . FASTPAK for FASTPAK . LIFEPAK LI - ion I-or LIFEPAK LI - ion . etc . ) . One - for- one . like - for- like battery replacement is available prior to the completion of second year of use upon battery failure as determined by Customer' s performance testing and evaluatinn in accordance with the LP 12 Operating Instructions section entitled Discarding/Recycling Flatteries . During the Term of this Agreement . no-charge replacement for battery failure shall occur no more than four ( 4 ) times per two- year period for Physio- Control FASTPAK® , FASTPAK 2. LIFEPAK SLA , LIFEPAK NiCd Battcry , and no more than three ( 3 ) times per two- year period for Li - ion batteries , regardless of any terms in prior Support Plans . Battery replacement is dependent upon Customer ' s notice to Physio- Control of the completion of the second year of use or battery failure as determined by Custurncr ' s performance testing and evaluation . At the discretion of Physio-Control , battery replacement shall be accomplished by shipment to Customer and replacement by Customer. or by on- site delivery and replacement by a Physio- Control Service Technician . Upon Customer' s receipt of rcplaccmcnt battery . the battery being replaced becomes the property of Physio-Control , and Customer must return the battery being replaced to Physio-Control for proper disposal . If Physio- Control does not receive the battery Customer will he charged at the then current rate for the replacement battery . Only batteries manufactured by Physio - Control are covered under this Service Agreement . Batteries not manufactured by Physio- Control are expressly excluded from coverage under this Sen ice Agreement . Physio- Control docs not guarantee the operation . safety . and/or performance of our product when operating with a battery not manufactured by Physio -Control . Repairs and inspections performed under this Agreement meet original equipment manufacturer' s product specifications only when operating with a battery ntanufacitired by Physio-Control . Any repairs , as determined by a Physio- Control Sen ice Representalk resulting from the use of a battery not In by Physio -Control . will he billed at Physio- Control ' s then current standard Inst prices for paras and labor . including actual Ira \ el costs incurred . • LIFEPAK 12 Software Updates If comhined Repair and Inspection services arc designated for LP 12 units listed in Schedule A . a Physio-Control Technical Services Represcntauve will install LP 12 software updates at no additional cost . provided they are installed at the time of a regularly scheduled inspection . In addition . during the Term of this Agreement , where an assembly . Le . . printed circuit hoard . must he replaced to accommodate installation of new software . such assembly may he purchased by the Customer at a rate of 501X, less than the then -current list price . Software updates . when installed at a time other than the regularly scheduled inspection . will be billed at the rate of $205 . 00 per unit per software update . The cost of such software update will he billed in a separate invoice . If Repair- Only services are designated for LP I2 units listed in Schedule A . a Physio-Control -technical Services Representative will install a LP 12 software update at the rate of $ 205 . 00 per unit per software update In addition . during the Term of this Agreement . where an assembly - i . e . - printed circuit hoard . must be replaced to accommodate installation of new software . such assembly may he purchased by the Customer al a rate of 5017v less than the then current list price . The cost of such software update will he billed in a separate invoice . Reference Number : V63- 1467 Addendum Printed : 11 / 10/2011 Page 7 of l0