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PHYSIO- CONTROL. INC . TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE B LIFEPAK (D 15 ( LP 15 ) Detihnllator/MoniurrService includes : • Standard detachable hard paddle repairs • LP 15 upgrade installed by Physio- Control Technical Services Representative at a rate of 177r less than the then current field - installed list price • Ali Physio - Control battery chargingsystems owned by contract end user, up to a one - torr- one basis with the total number of LP 15 Dcfihrillaior/Monitor' s listed in Schedule A . • Power Adapter Physio - Control LIFEPAK(D 15 Battery Battery maintenance . performance testing . evaluation , removal . recycling . and replacement are the Cuslomer' s responsibility and should he performed in accordance with the LP 15 Series Operating [ nsttvrtinns section entitled Discarding/Recycling Batteries . Battery replacement is available upon completion ol' the second year of use on a one- for-one basis _ up to the number of devices listed in Equipment Inventory . Schedule A . Replacement batteries shall be like- I'or- like ( i . e . LIFEPAK LI -ion for LIFEPAK LI - ion . etc . ) . One- for - one . like - for- like battery replacement is available prior to the completion of second year of use upon battery failure as determined by Customer ' s performance testing and cs aluation in accordance with the LP 15 Operating Instructions section entitled Discarding/Recycling Batteries. During the Term of this Agreement . no-charge replacement for battery failure shall occur no more than three ( 3 ) times per two -year period . regardless of any terms in prior Support Plans . Battery replacement is dependent upon Customer ' s notice to Physio- Control of the cornpletion of the second year of use or battery failure as determined by Customer' s performance testing and evaluation . At the discretion of Physio-Control , hattcry replacement shall he accomplished by shipment to Customer and replacement by Customer. or by on - site delivery and replacement by a Physio- Control Service Technician . Upon Customer ' s receipt of replacement battery , the battery being replaced becomes the property of Physio- Control . and Customer must return the battery being replaced to Physio-Control for proper disposal . If Physio- Control does not receive the battery Customer wil I he charged at the then -current rate for the replacement battery . Only batteries manufactured by Physio-Control are covered under this Service Agreement . Batteries not manufactured by Physio-Control are expressly excluded from coverage under this Service Agreement . Physio- Control does not guarantee the operation . safety . and/or performance of our product when operating with a battery not manufactured by Physio-Control . Repairs and inspections performed under this Agreement meet original equipment manufacturer ' s product specifications only when operating with a battery manufactured by Physio-Control . Any repairs . as determined by a Physio -Control Service Representative . resulting from the use of a battery not manufactured by Physio -Conttol , will be billed at Physio- Control ' s then current standard list prices for parts and labor. including actual travel costs incurred . • LIFEPAKG7 15 Soltware Updates U combined Repair and Inspection services are designated for LP 15 units listed in Schedule A . a Physio- Control Technical Serv= ices Representative will install LP 15 software updato at no additional cost . pros ided they are installed at the time of a regularly scheduled inspection . In addition . during. the Term of this Agreement , where an assembly . i . e . . printed circuit hoard. must he replaced to accommodate installation of new software , such assembly may he purchased by the Customer at a rate of 50% less than the then -current list price . Software updates . when installed ata time other than the regularly scheduled inspection . will he billed at a rate of $ 205 . 00 per unit per software update . The coast of such software update will be billed in a separate invoice , It Repair-Only services are designated for LP 15 units listed in Schedule A , a Physio- Control Technical Services Representative will install a LP 15 software update at the rate of' $ 205 . 00 per unit per software update . In addition , during the Term of This Agreement . where an assemhly . i . e . . printed circuit hoard , must he replaced to accommodate installation of now software . such assembly may he purchased by the Customer at a rate of 50 % less than the then- current list price . The cost of such software update will be billed in a separate invoice . Reference Number : V63- 1467 Addendum Printed : 11 / 10/2011 Page 9 of 10