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STRYKER MEDICAL SERVICE TERMS AND CONDITIONS — COMPLETE MAINTENANCE CONTRACT Stryker Medical, a division of Stryker Corporation, will provide services listed below under the following terms and conditions of this Service Contract (the " Agreement" ) to the customer detailed below ( " Customer" ) . Services will be conducted on the equipment identified ( " Equipment") at the location described ( " Equipment Site" ) . STRYKER COMPLETE `" The Stryker Complete Agreement pricing includes parts, labor and travel associated with service calls . Replacement parts do not include mattress covers damaged by abuse, batteries, probes and other disposable or expendable parts . INITIAL REPAIRS This Agreement shall be applicable only to such Equipment as listed on this Agreement which has been determined by Stryker Medical's Service Representative to be in good operating condition upon his/her initial inspection thereof. If, upon inspection , initial repairs are required to put any Equipment back into good operating condition , the cost of such initial repairs will not be covered under this Agreement, and will be separately invoiced at Stryker Medical 's then current hourly labor rate plus parts at Stryker Medical 's then current list price. PAST USEFUL LIFE Each Stryker Medical product comes with a user manual which details the Equipment's useful life. Equipment older than useful life as defined in the user manual will be repaired as requested, HOWEVER, EQUIPMENT PAST ITS USEFUL LIFE IS NOT COVERED BY ANY WARRANTY, EXPRESS OR IMPLIED . Therefore, Customer acknowledges that use of the Equipment is at its own risk . ADVANCE NOTIFICATION Maintenance inspection service calls will be scheduled annually at a mutually agreed upon time between Customer and Stryker Medical . Equipment not made available at the mutually agreed upon time will be serviced during the next scheduled service call or at another specified date. Any Maintenance Service call scheduled outside of Stryker Medical' s normal working hours will carry an additional charge. SERVICE CALL ACTIVITY On each scheduled service call, Stryker Medical 's Service Representative will inspect and adjust each available item of Equipment as required in accordance with Stryker Medical' s then current maintenance procedures for said Equipment. The maintenance services will be performed annually each year. Stryker may amend this Agreement if there are any discrepancies on the number of inspections , price, equipment, or location . SERVICE INVOICING All prices are exclusive of taxes . All taxes, when applicable, will appear as separate items on Stryker Medical 's invoice. All invoices issued under this Agreement are to be paid within thirty ( 30 ) days of the date of the invoice. Failure to comply with Net 30 Day terms will constitute breach of contract and future service will only be made on a prepaid or COD basis, or when the previous obligation is satisfied, or both . Stryker Medical reserves the right, with no liability to Stryker Medical , to cancel any contract on the basis of payment default for any previous product or service provided by Stryker Medical or any of its affiliates . PRICE CHANGES The Service prices specified on Exhibit A herein are those in effect as of the date of acceptance of this Agreement, and will continue in effect throughout the duration of Agreement . OPERATION MAINTENANCE Stryker Medical service is ancillary to and not a complete substitute for the requirements of users to adhere to the routine maintenance instructions provided by Stryker Medical, its equipment and operations manuals, and accompanying labels and/or inserts for each item of Equipment . Appropriate user personnel should be entirely familiar with the instructions and contents of those manuals, labels and inserts and implement them accordingly . SERVICE EXCLUSIONS Notwithstanding any other provision of the Agreement, this Service does not include ( I ) repairs to mattress covers; ( ii ) any other service made necessary by abuse, misuse, negligence, accident, catastrophe, act of God ( iii ) services necessary caused by malfunction resulting from faulty maintenance, improper repair, damage or alteration by non-Stryker Medical Representative; ( iv ) service necessary due to the failure of the Customer or anyone under its control to comply with written instructions or recommendations; (v ) service necessary due to improper storage, handling, use or maintenance of the Equipment by anyone other than Stryker Medical; (vi) services or parts to equipment other than to the Equipment listed hereunder; (vii) service Stryker cannot perform because the Equipment has been discontinued or its parts have been discontinued or made obsolete; and (viii ) service to the Equipment if the Equipment or the Equipment Site is contaminated with blood or other potentially infectious substances . If, at any time, upon inspection of the Equipment in service, Stryker Medical deems any single unit of Equipment to be unserviceable, a record and report of such will be made, and provided to the Customer in writing on the date of service.