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other persons having knowledge of the circumstances, and <br />(6) any other relevant information. <br />The Coordinator will attempt to satisfactorily resolve the <br />issue, informally, by contacting the involved parties within 20 <br />days of receipt. Documentation of all phone calls, contacts and <br />information received or disseminated must be carefully kept. <br />Additionally, the members of the elected government must be kept <br />informed and up-to-date regarding the grievance and the progress in <br />resolution. This information flow will occur via written progress <br />reports, no less frequently than monthly, and discussions, as <br />necessary, at each regularly scheduled meeting of the elected body. <br />The Citizens Advisory Task Force (CATF) will be called into <br />session to advise the coordinator and to fashion a plan for <br />resolution should initial resolution attempts fail. This group <br />will function in an advisory capacity as specified in the document <br />which establishes their existence. Records of proceedings will be <br />maintained and forwarded to the elected body. The CATF may call <br />both parties together in an attempt to reach an amicable solution. <br />The Coordinator will act as the intermediary between the CATF and <br />the electorate and will ensure the same information flow as <br />described above. <br />Should informal resolution be unsuccessful, the grievance will <br />be elevated to the formal stage. All communications will occur <br />only in written form, via certified mail. The local government's <br />attorney will become the lead official, acting on behalf of and <br />with the consent of the local governing body. Maximum effort will <br />