11/14/1979 - Laserfiche WebLink

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NOV .1 k 1979 9009 42 PACE 91, MR. HAIMOWITZ NOTED THAT THEY ARE ASKING FOR 24 HOUR MANNING, AND IF THEY WILL INCREASE HIS RATE TO $15.00 A MONTH, HE WOULD BE GLAD TO SUPPLY IT. MR. CROSBY, A RESIDENT OF SHADY REST, STATED THAT HE HAS BEEN A RESIDENT SINCE 1975 AND FELT THAT THE SERVICE THEY GET IN THE PARK HAS BEEN GETTING CONTINUOUSLY WORSE INSTEAD OF BETTER. HE FELT THEY DO NOT GET THE KIND OF SERVICE THEY NEED WHEN THEY CALL IN COMPLAINTS, AND HE WONDERED IF POSSIBLY THE LINES IN SHADY REST NEED CORRECTION. MR. HAIMOWITZ STATED THAT THEY HAVE HAD A NUMBER OF MINOR PROBLEMS IN THAT AREA, MOST OF THEM CAUSED BY CUTS DONE BY THE TELEPHONE CREWS. MR. CROSBY INFORMED THE BOARD THAT HE HAS A NEW TELEVISION SET AND WHEN THE DEALER HE BOUGHT IT FROM FOUND OUT THAT HE LIVED AT SHADY REST, HE TOLD HIM HE NEVER WOULD GET GOOD RECEPTION. HE FELT STRONGLY THAT THIS SITUATION SHOULD BE CORRECTED. COMMISSIONER SIEBERT ASKED IF MOST OF THE PEOPLE PRESENT WERE FROM SHADY REST MOBILE HOME PARK, AND MOST OF THEM WERE, MR. HAIMOWITZ STATED THAT HE WILL TAKE HIS CHIEF TECHNICIAN AND GO OUT TO SHADY REST TO CHECK OUT THE PROBLEMS, BUT POINTED OUT AGAIN THAT NOTHING CAN BE DONE TO IMPROVE THE DISTANT CHANNELS. COMMISSIONER SIEBERT NOTED THAT IT CAN BE VERY FRUSTRATING TALKING TO A TAPE RECORDING AND THEN NOT GETTING ANYONE WHEN YOU CALL THE EMERGENCY NUMBER. HE FELT IF THE REPAIRMAN HAD A RECORDER WHERE HE COULD CALL THESE PEOPLE BACK WITHIN A REASONABLE TIME) THE PEOPLE AT LEAST WOULD KNOW THEIR COMPLAINT HAS BEEN ACKNOWLEDGED. MR. HAIMOWITZ REALLY DID NOT FEEL THEY HAD THAT MANY PROBLEMS BUT STATED THEY WOULD BE GLAD TO CALL THESE PEOPLE BACK. HE NOTED THAT SOME OF THEM CALL IN AT 3:30 IN THE MORNING. HE FURTHER NOTED THAT APPARENTLY OUT OF THE ENTIRE FRANCHISE AREA, THEY HAVE A SMALL SECTION FROM SHADY REST WHO ARE DISSATISFIED, AND THEY WILL BE GLAD TO CHECK THIS OUT. 14