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MAY 51992 <br />sor 608 <br />3. Article III -Section 13B. We would recommend the first <br />sentence of subsection B read as follows: <br />"The licensee shall submit a report of it's operation <br />showing, in detail, basic cable installations, and basic <br />cable monthly revenues. <br />You should note the letter from the F.C.C. attorneys, that no local <br />governmental bodies may regulate pay cable or other auxiliary service <br />rates. <br />4. Section 17. The rate of returns should be based on basic <br />revenues only, and we refer you to the F'.C.C. letter in this regard. <br />We would also suggest a C.P.I. adjustment.clause on rates <br />effective every year, which is based on the previous year inflation <br />rate. <br />S. Section 18B. We feel the provisian concerning that only <br />four hours to correct a service complaint or contact the complainant, is <br />totally unfeasible in a business operation of any kind and suggest this <br />be changed to twenty-four (24) hours on a business day. <br />We believe the provision for twenty-four hour refunds should be <br />deleted in its entirety. By way of explanation the current rate for <br />basic service is less than twenty-five (25) cents per day and the <br />accounting and bookkeeping cost of refunds�of this nature would be <br />prohibitive. <br />In addition, we feel that the franchise should be able to bill <br />monthly, bi-monthly or yearly, since there are subscribers who find <br />it easier to pay on those plans, which are available and are cost <br />effective for the company. <br />r <br />