Laserfiche WebLink
MAY 51982a�K 49 <br />written itemization of the equipment to be installed which shall <br />include a statement designating its cost; labor costs and inciden- <br />tal costs. After the customer accepts said itemized charges, he <br />shall not be required to pay any sum in excess of the agreed <br />amount. The company may, when requested permit the subscriber to <br />install the equipment provided by the licensee or other equipment <br />of equal quality, to be connected and activated by the licensee. <br />D. All increases in established rates and installation <br />charges must have prior approval of the Board of County <br />Commissioners pursuant to a public hearing after due notice pub- <br />lished once not less than fifteen (15) days prior to such hearing <br />in a newspaper of general circulation in the County; costs for said <br />legal advertisement shall be borne by the licensee. <br />E. The County shall be advised of all decreases in rates <br />and installation charges within thirty (30) days of their <br />implementation. <br />SECTION 18. OPERATION AND MAINTENANCE <br />The licensee shall maintain and operate the system and <br />render effective service in accordance with the rules and <br />regulations established by the Federal Communications Commission. <br />A. The licensee shall operate the system so that there <br />will be no interference with television reception, radio reception, <br />telephone communications or other installations which are now or <br />may hereafter be installed or in use by the County or any person in <br />the County. <br />B. The licensee shall maintain an office in the County <br />which shall be open during all usual business hours, (at minimum <br />from 9:00 A.M., to 5:00 P.M.), and shall have a publicly listed and <br />advertised telephone available to receive subscriber service <br />complaints and requests for repairs on a twenty-four (24) hour, <br />seven (7) day a week, basis to respond to all service complaints. <br />Upon receipt of a service complaint the licensee shall respond by <br />correcting the service complaint within twenty-four (24) hours or <br />by contacting the complainant and indicating why it cannot be <br />corrected within this time period and when the situation will be <br />remedied. <br />-15- <br />