7/14/1982 (2) - Laserfiche WebLink

Home Browse Search

4: W did d M reciation expenses increase b 1? M approximatel, Janes Intercable, Inc. —,Cable TV Fund VIII A purchased the cable television system serving the Indian River County community on June 2nd, 1980, thus only seven months of depreciation was calculated for the period ending December 31, 1980. For 1981, twelve months of depreciation were recorded, resulting in approximately a 100% increase. .5: What expenses does the Home Office allocation -cover? The Home Office allocation expenses cover such items as salaries of home office personnel for actual time spent . working on the Indian River County cable television system. We keep.daily time logs of each half-hour that we have worked.on a particular system.and our time is allocated based on actual time spent on each system. Examples are, Engineering, accounting,.purchasing etc. The time charged by these professional departments is far less than the system could ever hope to hire these experts for and allows for full time professional management at a fraction of the cost. Other insignificant costs allocated are miscellaneous overhead items such as postage and copying charges. These costs are charged evenly to all of Jones Intercable systems based upon the historical cost of assets managed. 6: What.action will you take to improve response time for service calls? - Our worst cases of delayed response occurs during weekend stand-by duties. All personnel have been advised of their obligations in fullfilling stand-by duties. A job scheduling priority list has been completed designating action items and their immediate priorities. If indeed these priority items are not being responded to our answering service has been requested to imform the manager immediately so that these problems can be resolved. Our on-call personnel are obviously sometimes working.in the field and occasionally cannot be contacted regarding incoming.trouble calls. In this particular case the answering service will also advise the manager of difficulties. A copy of our "Job Scheduling Priority List" is attached with a letter of instructions to answering service. Our personnel and related duties have been altered in order to utilize more experienced personnel in areas of primary concern on the system level. Our Palm Bay system has been run by one of our two "Systems Technicians" and in an effort to concentrate our talents on immediate action problems we have transferred one"System Technician" to Indian River County area so that our most experienced personnel are where they are most needed. The rest of the system's field personnel have been categorized into the areas most suited to their experience and capabilities. We feel that these moves will enable us to maximize each field technicians productivity, benefitting both subscriber and company. .V JUL 14 1982 13 -5 PnE 522