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1/13/2016 <br /> Customer Satisfaction Survey <br /> • OF/IFAS survey; 5 year rotation <br /> - 92% professional and knowledgeable <br /> - 95% stated that they had learned something <br /> new with their interaction with the extension <br /> office <br /> - 86% had solved/identified their problem <br /> and/or question <br /> - 92% return to the extension office in the <br /> future (or to the extension website) <br /> - 95% indicated that they were satisfied with <br /> (e`'g their experience. <br /> ,Ctl�3 N <br /> �uut.a:;sa <br /> 2016 Extension Outreach Goals <br /> • 4-H/Youth Development <br /> - Afterschool programming <br /> • Urban Horticulture <br /> - Increase technical capacity of MGs <br /> - Landscaping choices IR Lagoon <br /> • Agriculture <br /> - Co-Hosting Small Farm/Alternative <br /> Energy Conference <br /> • Leadership <br /> Increase community awareness <br /> UF'FLORIDA <br /> Z- 5 <br />