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Miriam Gross <br />3255 W. Brookfield Way <br />Vero Beach, FL 32966 <br />(772) 567-4006 <br />OBJECTIVE: Seeking a position where my customer service skills and interest in <br />working with people of diversified backgrounds will enable me to provide people wi- <br />the assistance, accountability, and professional integrity they expect and deserve. <br />EDUCATION AND QUALIFICATIONS: <br />Montclair State College (now University), Upper Montclair, NJ <br />Earned a Bachelor's Degree in Business Education 1/75 <br />NJ Department of Education Teaching Certificate, 1/ 75 <br />For Secretarial Studies (and) General Business Studies <br />EMPLOYMENT: <br />State of Florida 1983-2007 <br />Please note: employment was continuous, not broken. Held various assignments and <br />positions within this period of time. In addition, the agency name had been changed, <br />locations were changed, as well. My best attempt to summarize my employment is as <br />follows: <br />State of Florida (located at WorkForce One), Hollywood, FL 1999-2007 <br />Employment Security Representative I- Interviewed clients, assisted them in obtainu <br />referrals to appropriate employment leads, reviewed resumes and cover letters, suppl <br />suggestions for improvement. Provided overall guidance in employability skills and <br />assisted them to be prepared for their interviews. Computer input and documentation <br />job placements as well as other data as appropriate. <br />While at this office, from 1999-2006, was out -stationed at Sheridan Technical Cei <br />Hollywood, FL, where I provided assistance to students and graduates of the vocatio <br />school. Gave job referrals, wrote job orders for employers. Helped plan and implem <br />arrangements for the school's annual Job Fair, Community Services Fair, as well as <br />special events. Conducted Employability Skills Workshops to assist students to pr( <br />for job interviews, discussed cover letter and resume preparation, as well as other is. <br />they were likely to encounter when seeking employment. <br />30 <br />