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.__. PE <br /> _ 00 <br /> Kom <br /> By PtAy <br /> pj_i <br /> 1 <br /> 1 T <br /> ) I <br /> S = _" _^ _^ � �� � — —~ — <br /> Case ofthe Year <br /> Indian River County-2014 <br /> And eldedmman coUod214because howonn�fo�� ��� iHoNmdalone and <br /> U� � <br /> ��UU��oUUU���� 51062hodjunth'ondimuhorgedfrnmthnhompdu|afowhuurnbefom.OuhnQ1hon»n- � <br /> versadnoourSpmjuUs |oumodthat the uuNmhad uo ~'' �mso�ud�mof � <br /> Referrals 6177561775 ! insulin. <br /> "Hudidn't <br /> `want <br /> ~Qoback blthe hospital since <br /> ^hahad�just been released. i <br /> Services ��� He thought��hom�h �� better after he got something to ou1 Our 2-1-1 � <br /> "��rv���~° 0»U"� |Oonc�Uotwosoonxomodbanousomhothmnht�su�muyh�eboon8Wonbl � <br /> . � <br /> ������ U��v1� No �»�»��.��� ��U� /ih�pu1�niphor1ud�xhug�.3o�e Soa�o|�tobtained pnnn��on1oxontux � <br /> x�nnmnu�v IM's�� ��nn~°U�� °���� the caller's doctor. Upon learning the details, the doctor indicated th» patient � <br /> U����&w�N��U�00 ww ^� ^��^� |sho�dnot have taken insulin.The do�orwas nx1mmo�nuncemodaswmUand � <br /> U�mu�wmKu°°~°~° �K�0U�s ��v^� n*� | sent S11blthe house 10bring the patient back tothe hospital,where howas ! <br /> trnoted successfully.The doctor's office was very grateful for 2-1-l's intumoV <br /> m�/xo��munt � <br /> _ <br /> ^~mmnot=dfromcomputer sampling ofototal ufs7,zzson-line visits. tion and told us that this was a very serious situation and the elderly gentleman � <br /> could have died without our quick support. ' <br /> ���! ����|�UUU��� <br /> ""�r° ~°^ ~~~~^^~~^~ <br /> 1%oYcallers were under 1Oyears old <br /> ������ �����UK1% <br /> G4%nfmd��wumbetween 1859ynuo�d U��~._ xxnv��omm <br /> 21�VfuuUorVwmmG0~years old Assessment&Ro�md-54% <br /> 67524 14&Unknown assessed caller's needs mthen provided referrals mmeet those needs <br /> � <br /> ��Problems & U�Needs Counseling-21% <br /> responded mthe emotional state mm,caller maddition mm,essinoneeds <br /> Counseling,Assessment&Referral—12% <br /> Responded to emotional state,assessed caller's needs,&provided referrals <br /> Information Only—8% <br /> `*^ provided basic information such x,:phone#o,eligibility req.for services <br /> Advocacy/Linkage—3% <br /> aswmoothe suo,ionowgating mocomp wxmnvorwxolmmn000nouhum an,cn/n"s system. <br /> Emergency|ntenmnUnn/FoUow-up—J% <br /> Top 1OReferral Agencies <br /> nmawmCoo�H�mmeSominvoCoo�x S4w <br /> Indian River County Human Services V/S <br /> ' SuWmontdoPoulUudmy(VomBeach) 552 <br />