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Table 3-2 Selected Performance Review Measures Financial Measures <br />Total Operating Expense — Total cost of operating the fixed route service, including administration, <br />maintenance and operation expenses. <br />Total Maintenance Expense — A subset of operating expenses that includes vehicle and non -vehicle <br />maintenance expenses. <br />Operating Expense per Capita — Operating expenses divided by the service area population. <br />Operating Expense per Passenger Trip — Operating expenses divided by total per passenger trips. <br />Operating Expense per Revenue Hour — Operating expenses divided by total revenue hours. <br />Maintenance Expense per Vehicle Mile — Maintenance expenses divided by total vehicle miles. <br />The fixed -route peer review analysis was conducted to compare GoLine's performance with other <br />similar transit systems in the United States. The Florida Transit Information System (FTIS) online <br />program, which was jointly developed by the Florida Department of Transportation (FDOT) and <br />the Lehman Center for Transportation Research (LCTR) at Florida International University <br />(FIU), was utilized to select potential peer systems using the methodology outlined in TCRP <br />Report 141 — A Methodology for Performance Measurement and Peer Comparison in the Public <br />Transportation Industry. <br />TCRP Report 141 was developed by Kittleson & Associates, Inc. with assistance from the Center <br />for Urban Transportation Research (CUTR), Texas Transportation Institute (TTI), LCTR at FIU, <br />and Nakanishi Research & Consulting. The peer selection methodology was programed into the <br />FTIS online program along with corresponding 2006 American Community Survey (ACS) data <br />when they were released. It has since been updated with 2010 ACS data. Within the FTIS <br />software, there is a tool that allows for the selection of peers on an agency -wide basis or on a <br />specific mode basis. <br />The methodology used by the tool calculates a likeness score for each measure and then averages <br />the likeness scores across all variables. Some of the variables include: <br />• Urban Population <br />• Population Density <br />• Population Growth Rate <br />• Vehicle Miles <br />• Operating Budget <br />• Percent Low Income <br />• Percent College Students <br />• Service Area Type (8 different types specified in the report) <br />• Geographic Distance Between Potential Peers <br />3-4 <br />IL <br />lkUM Stanley Consultants-' <br />