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JOB SPECIFICATION TITLE: Victim Assistant/Advocate VOCA Position Victim Assistance Unit Criminal Investigations Division Indian River County Sheriffs Office FUNCTION: The primary job function is to provide approved direct services,and to provide information on available services and referrals when appropriate to victims of crime in accordance with State Statutes,Grant Contracts,and IRCSO Policies and Procedures. To act as a liaison for victims with the criminal justice system and social service agencies available on a national,state,and local level. The immediate supervisor is the Victim Assistance Coordinator of the Victim Assistance Program. CRITICAL TASKS: 1. 60% Respond to crime scenes or other locations of victims in crisis situations to meet with the victims or victims'survivors to provide crisis intervention and referral to appropriate social service agencies. In non-crisis situations,make contact with victims by telephone, in person,or by snail as appropriate and in accordance with the IRCSO Victim Assistance Program. 2. 25% Provide the victim and/or other persons related to the victim with emotional and/or physical support in accordance with the Victim Assistance Program. 3. 5% Inform and instruct crime victims when necessary on the workings of the criminal justice system and providing victims with information that will help them in understanding the course their case may be taking. 4. 10% Responsible for submitting data and crime victim reports detailing work activities. 5. 0% Perform victim assistance program assignments and special projects as assigned by immediate supervisor. 6. 0% Review cases as directed by immediate supervisor. 7. 0% Serve as IRCSO liaisons with local,state and national victim service organizations as directed and approved by immediate supervisor. 8. 0% Assist in recruiting and training volunteers to work in the victim assistance program,as directed by immediate supervisor. MAJOR WORK CHARACTERISTICS: 1. Must know applicable federal,state and local laws pertaining to victims'rights and the policies and procedures of the Indian River County Sheriffs Office and local Criminal Justice System. 2. Must be familiar with local services and alternative resources available to ensure victims receive assistance in recovering from the harm they have endured as a result of the crime. 3. Must know crisis intervention techniques to provide effective communication and support to victims who have suffered through traumatic experience. 4. Must complete and submit appropriate forms for compensation as required by applicable source. 105