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Attachment 1 — Definitions <br /> Account— An account is the access point to the web-based Everbridge Suite platform. <br /> Accounts are segmented into Organizations, and are typically segmented further into <br /> numerous groups. <br /> Contact - Individuals who may receive notifications from or through the notification <br /> system, including any individual person who provides their personal contact information <br /> through an opt-in portal. <br /> Opt-In The process whereby a contact subscribes to receive notifications through an <br /> organization-specific web portal, or by sending the subdivision's keyword(s) or zip <br /> code(s)'to an established SMS short code. <br /> Opt-Out— Contact and address point data loaded into the Everbridge Platform by a <br /> political subdivision without the intervention of the contact. <br /> Organization - In the Everbridge Platform, an organization ("Org") contains a contact <br /> database and the capability to send notifications. Each Org has a mapping feature that <br /> allows users to send notifications based on registered locations of contacts. Orgs can <br /> be configured with a variety of settings and users can view and create numerous <br /> reports. <br /> User- Individuals assigned roles and granted permission to manage users, manage <br /> contacts and groups, edit settings, and/or send notifications within the Everbridge <br /> platform. <br /> 6 <br />