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EXHIBIT B PROJECT MANAGEMENT,INSTALLATION AND TRAINING SUPPORT SERVICES AND FEES I Proiect Management Services New World shall act as Project Manager to assist Customer's management in implementing the Exhibit A software. This responsibility will include documenting, coordinating and managing the overall Implementation Plan with Customer's management and the Customer liaison. Project Management Services include: (a) a summary level Implementation plan; (b) a detail level Implementation plan; (c) revised Implementation plans(if required); (d) monthy project status reports;and (e) Projec Status meetings ■ a project review(kickoff)meeting at Customer's location ■ progress status meeting(s) will occur during implementation via telephone conference or at C u stomer's location,and ■ a project close out meeting at Customer's location to conclude the project. (f) New i World Consultation with other vendors or third parties. To implement the Exhibit A applications,the project management fee will be 597,500. 2. Training and Install tion Support Hours Recommended Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only recommended but also is critical for a successful installation of and training on each application package. Based on the Licensed Standard Software listed on Exhibit A, 1690 hours of New World installation and training support services have been allocated. Payment will be based on invoices prepared in accordance with the terms of the Florida Prompt Payment Act, Florida Statutes 218.70 et.seq Additional support services will be added only with the written authorizationl of Customer in accordance with Exhibit K. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the amount allocated. Customer agrees to reimburse New World for support trips cancel�d by Customer less than ten (10) days before the scheduled start date to cover New World's out of pocket costs and lost revenues.The recommended installation and training support services include: (a) Installation of each package of Licensed Standard Software;and (b) Customer training and/or assistance in testing for each package of Licensed Standard Software; and (c) Tailoring of Licensed Standard Software by New World technical staff and/or consultation with New World technical staff The project management)training and installation support services are performed at Customer's premises and/or at New World national headquarters in Troy,Michigan(e.g.,portions of project management are performed in Troy). CONFIDENTIAL (Revised 02/10/04) Indian River Co.,FL SmeadSoft Reprint Date:Wednesday,July 13,2016-13:02:05-ficial uments:3510,Attachment[d 1,Page 20