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Biller Agreement <br /> 10. Indemnification. Invoice Cloud shall indemnify and hold Biller; employees; attorneys, and agents, harmless from any losses, liabilities, <br /> and damages(including;without limitation,Biller's costs,and reasonable attorneys' fees)arising out:(i)failure by Invoice Cloud to implement <br /> commercially reasonable measures against the theft of the Customer Data; or(ii) its total failure to deliver funds processed by Invoice Cloud <br /> as required hereunder(which relates to payments due from Invoice Cloud for Transaction Data) This indemnification does not apply to any <br /> claim or complaint relating to Biller's failure to resolve a payment dispute concerning debts owed to Biller or Biller's negligence or willful <br /> misconduct or violation of any applicable agreement or law <br /> 11.Fees. <br /> Invoice Cloud will not charge fees related to the initial setup, initial implementation and personalization of its standard Service unless a fee is <br /> included in the Biller Order Form Invoice Cloud will charge the Biller or payer fees as provided in the Biller Order Form. In addition,Invoice <br /> Cloud reserves the right to charge for changes to the setup; implementation or personalization performed after the completion of initial setup <br /> or implementation and any other requested work or changes including the following services, at its then standard rates <br /> • new file/biller set up <br /> • template changes <br /> • custom reports and other custom development <br /> • new bill printer support <br /> • invoice file format changes resulting in revision of integration/data translation <br /> • re-implementation of a site/system and/or new billing system <br /> • payment file revisions <br /> • loading pdfs and importing/loading invoices <br /> • conversion of biller customer registrations/passwords(post initial implementation) <br /> • balance forward of invoices <br /> • other out of scope services <br /> 12. Limitation of Liability. INVOICE CLOUD'S AGGREGATE LIABILITY SHALL BE UP TO AND NOT EXCEED THE AMOUNTS <br /> ACTUALLY PAID BY AND/OR DUE FROM BILLER IN THE TWELVE (12) MONTH PERIOD IMiMEDIATELY PRECEDING THE <br /> EVENT GIVING RISE TO SUCH CLAiM. IN NO EVENT SHALL INVOICE CLOUD AND/OR ITS LICENSORS BE LIABLE TO <br /> ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOSS OF <br /> DATA, REVENUE, PROFITS, USE OR OTHER ECONOi\MIC ADVANTAGE) ARISING OUT OF, OR iN ANY WAY CONNECTED <br /> WITH THIS SERVICE, EVENT IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS <br /> HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAiivIAGES.Certain states and/or jurisdictions do not allow the <br /> exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set <br /> ,forth above may not apply to Biller <br /> 13. Export Control. The Biller agrees to comply with United States export controls administered by the U S Department of Commerce, the <br /> United States Department of Treasury Office of Foreign Assets Control,and other U.S agencies <br /> 14. Notice. Either party may give notice by electronic mail to the other party's email address (for Biller, that address on record on the Biller <br /> Order Form, or by written communication sent by first class mail or pre-paid post to the other party's address on record in Invoice Cloud's <br /> account information for Biller, and for Invoice Cloud,to Invoice Cloud, Inc., 30 Braintree Hill Office Park, Suite 303, Braintree, MA 02184 <br /> Attention:Client Services. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting(if sent by <br /> first class mail or pre-paid post)or 12 hours after sending(if sent by email) v <br /> 15.Assignment.This Agreement may not be assigned by either party without the prior written approval of the other party,but may be assigned <br /> without such party's consent to(i)a parent or subsidiary,(it)an acquirer of assets,or(iii)a successor by merger Any purported assignment in <br /> violation of this section shall be void <br /> 16. insurance. <br /> Invoice Cloud agrees to maintain in full force and effect during the term of the Agreement,at its own cost,the following coverages. <br /> a. Commercial General or Business Liability Insurance with minimum combined single limits of One Million (S1,000,000) each <br /> occurrence and Two i\,iillion(52,000,000)general aggregate <br /> b. Umbrella Liability Insurance with minimum combined single limits of Five Million (55,000,000) each occurrence and Five Million <br /> (55,000,000)general aggregate. <br /> Biller Agreement Rev 3.0 <br /> The complete Biller Agreement includes the Biller Order Form,the Online Terms and Conditions and this Agreement <br /> 13 <br />