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OPTIONS <br /> 1. Change the main County contact page from a phone directory list to a page which lists <br /> each department's main phone number and a link to "Email this Department" which <br /> would open a secure contact form the user would fill out and press submit. That message <br /> would be delivered securely to the director's staff assistant or other department <br /> representative, as appropriate for routing to the proper staff to handle the topic of the <br /> email. The email form would use "Captcha" technology which requires the user to enter a <br /> series of numbers to validate a real person is filling out the form. Each department main <br /> webpage would also have an "Email this Department" link. The user would still have the <br /> option to view the phone directory from a link on the new contact page. <br /> 2. Add masked email addresses next to each employee phone number on the main phone <br /> directory. <br /> 3. Add just top-level staff masked emails to the main department web pages. <br /> 4. Keep just the commissioner and administration masked emails published as is. <br /> RECOMMENDATION <br /> Staff recommends that the Board of County Commissioners approve Option 1 as we feel it <br /> provides the best balance between strong security and providing the public with access to staff <br /> via email. <br /> ATTACHMENT <br /> Sample of Staff Contact Information Published by Surrounding Counties <br /> APPROVED AGENIQA ITEM: <br /> Indian River County Apprc4d Date. <br /> Administrator <br /> BY: ("'ALegal <br /> Jn Brown .� <br /> Budget <br /> Co Administrator <br /> Department <br /> FOR: JUIv 12, 2016 Risk Management <br /> 267 <br />