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Appendix B Plan 1. The Customer shall provide or direct the Customer's medical claims coordinator to provide Supplier, as allowed by law, relevant patient health information (PHI) for all the diabetic patients, including but not limited to the last two years' historical claims data, within thirty business days of the Effective Date. The Customer must authorize the Supplier (within 60 days of executing this agreement) to contact the person responsible in the medical claims coordinator's organization to provide Supplier with the PHI. Customer will provide the contact details. i. The Customer shall conduct periodic reviews with the Supplier to track enrollment as planned and course correct to accomplish and/or change the Plan. All changes made to the Plan shall be mutually agreed upon by the parties and documented in writing. I The Supplier recognizes that it is ultimately the member's choice to enroll in the Supplier's program, nevertheless both the Customer and Supplier are expected to apply good faith effort to attain the above stated goals by championing and promoting the program to the diabetic members. a. Customer and Supplier will kick-off the program via an in person meeting. The starting goal is to target the out -reach efforts to all of the diabetic members into the Supplier's program. The parties will review and course correct plan performance on a quarterly basis via a telephone or video conference call. The review will at a minimum include analysis of current to targeted performance of the following: a. Out -reach efforts b. Enrollment rate C. Issues with slow or accelerated performance of the above 10 150