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A TRUE COPY GERTIFIGATION CN LAST PAGE J.R. SMITH, CLERK 9.2 Voluntary Alerts. described in this Appendix. Customer should verify all 9.2.1 Electronic alerts will be sent Account data obtained and any transactions that may be to the email address Customer has provided as Customer's executed on Customer's Accounts using FM software, as primary email address for the Services or via the Services' applicable. Bank's records of transactions, instructions and secure messaging feature. If Customer's email address communications regarding Customer's Accounts and use of changes,Customer is responsible for informing Bank of the the Services supersede any records stored or created on change. Customer can also choose to have alerts sent to a Customer's Computer through the use of FM software. secondary email address. Changes to Customer's primary Customer is responsible for any and all obligations to any and secondary email addresses will apply to all of software vendor arising from Customer's use of that Customer's alerts. vendor's FM software. Customer acknowledges and agrees that the FM software versions supported by Bank for 9.2.2 Customer understands and purposes of use with the Services shall be in accordance agrees that Customer's alerts may be delayed or prevented with the sunset policy of the FM software provider. by a variety of factors. Bank will use commercially reasonable efforts to provide alerts in a timely manner with 11. Additional Security Terms. In addition to the accurate information. Bank neither guarantees the delivery other terms of this Appendix and of the parties' Cash nor the accuracy of the contents of any alert.Customer also Management Master Agreement, Customer agrees not to agrees that Bank shall not be liable for any delays, failure disclose any proprietary information regarding the Services to deliver, or misdirected delivery of any alert; for any to any third party (except to Customer's Administrator(s) errors in the content of an alert;or for any actions taken or and Authorized User(s)). Customer acknowledges that not taken by Customer or any third party in reliance on an there can be no guarantee of secure transmissions over the alert. Customer agrees that Bank is not responsible for any Internet and agrees to comply with any operating and costs or fees incurred as a result of alerts sent to email commercially reasonable security procedures Bank may addresses or phone number; connected with mobile or establish from time to time with respect to the Services. similar devices. Customer will be denied access to the Services if Customer fails to comply with any of these procedures. Customer is 9.2.3 Alerts are not encrypted and responsible for reviewing the transaction reports Bank will never include Customer's Access Devices or full Provides on-line and in Customer's monthly statements to Account number(s). However, alerts may include detect unauthorized or suspicious transactions. In addition Customer's name and some information about Customer's to any other provision hereof regarding authorization of Accounts,depending upon which alert(s)Customer selects. transactions using the Services or in the parties' Cash Anyone with access to Customer's email address will be Management Master Agreement, all transactions will be deemed to be authorized by Customer and to be correct) able to view the contents of these alerts. Y executed thirty (30) Calendar Days after Bank first 9.2.4 Customer may,at its option, provides Customer with a statement or online transaction customize the subject line of Customer's alerts for easier report showing that transaction, unless Customer has identification by Customer. Customer acknowledges and Provided written notice that the transaction was unauthorized or erroneous) executed within that period.In es that Customer should not include 11 Y P afire fix Account number(s) or other sensitive Customer or Account order to minimize risk of loss,Customer agrees to cause its information in ancustomized subject line. Administrator or designated Authorized User(s) to review Y the transaction audit log available with the Services to detect unauthorized or erroneous transactions not less 10. Use of Financial Management(FM)Sofware. frequently than once every five(5)Calendar Days. Use of the Services may be supplemented by use of certain FM software. Compatibility and functionality of the FM 12. Terminating this Appendix;Liability. software with the Services may vary depending upon the FM software Customer is using, and Bank makes no 12.1 This Appendix may be terminated in representations or guarantees regarding use of the Services accordance with the terms and conditions of the Cash with Customer's FM software. Customer is responsible for Management Master Agreement. obtaining and maintaining the FM software. Customer's use of the FM software is governed by the software license 12.2 The provisions of this Appendix agreement(s) included with each software application. relating to Customer's and Bank's liability and the Customer must agree to the terms and conditions of the disclaimer of warranties set forth in the Cash Management software license agreement(s)during the installation of the Master Agreement and incorporated FM software on Customer's Computer. Customer is hisA herein by reference P shall survive the termination of this Appendix. responsible for the correct set-up and installation of the FM software, as well as maintenance,updates and upgrades to 13. Changes to the Services and this Appendix. the FM software and/or Customer's Computer. Bank will Bank may change the Services and this Appendix provide Customer with reasonable assistance, when (including any amendments hereto)in accordance with the requested, to enable Customer's use of the Services with terms and conditions of the Cash Management Master FM software. Bank is not responsible for any problems Agreement. related to the FM software itself,Customer's Computer or Customer's ability to connect using the FM software as HCk 4816-8874-0154 v 1 20 Of 58 1016