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Florida City Gas FPSC Natural Gas Tariff Volume No 9 Original Sheet No. 16 RULES AND REGULATIONS (Continued) 13. RIGHT TO SUSPEND OR DISCONTINUE SERVICE TO A CUSTOMER (Continued) (3) Service shall be restored when cause for discontinuance has been satisfactorily adjusted. (4) When service has been discontinued for proper cause, the utility may charge a reasonable fee to defray cost of restoring service provided such charge is set out in its approved tariff on file with the Commission. (5) In case of refusal to establish service, or whenever service is discontinued, the utility shall notify the applicant or Customer in writing of the reason for such refusal or discontinuance. (6) If the Company has reasonable evidence that there is or may be a danger from the Customer or any occupant and/or invitee of the Customer's Premises to Company personnel or agents who might be called to said Premises in the course of their duties with the Company, including but not limited to any direct or implied threats against the Company or its personnel or agents from said Customer or occupant and/or invitee. (7) The following shall not constitute sufficient cause for refusal or discontinuance of service to an applicant or Customer. (a) Delinquency in payment for service by a previous occupant of the premises unless the current applicant or Customer occupied the premises at the time the delinquency occurred and the previous Customer continues to occupy the premises and such previous Customer will receive benefit from such service. (b) Failure to pay for appliances purchased from the utility. (c) Failure to pay for a different type of utility service, such as electricity or water. (d) Failure to pay for a different class of service. (e) Failure to pay the bill of another Customer as guarantor thereof. (f) Failure to pay a dishonored check service charge imposed by the utility. (8) No utility shall discontinue service to any noncommercial Customer between 12:00 noon on a Friday and 8:00 a.m. the following Monday or between 12:00 noon on the day preceding a holiday and 8:00 a.m. the next working day unless such discontinuance is at the request of the Customer or is necessary in the interest of safety. Holiday as used in this subsection shall mean New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving Day, and Christmas Day. (9) Each utility shall submit, as a tariff item, a procedure for discontinuance of service when that service is medically essential. Issued by: Carolyn Bermudez Effective: Vice President, Florida City Gas