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benefits ix p r( Leneit wtYr rri•h��u+ity: dt�rn Connectivity Services Electronic Data Interchange (EDI)/Integrations/Plug-ins 2 s Traditional Package EDI — Includes ten (10) carrier connections in the PEPM Benefit Express Services, LLC Technology and Services Agreement Programming — Includes the following for each Export/Connection: • Provide client with free access to benefitscONNECr®'s online web -based project tracking software (EDIE)4 • Discovery/Analysis — Review file specifications with the carrier and define mapping rules • Programming • Testing (Structural, Scenario, and Discrepancy)/Documentation • Promotion to Production Maintenance/Monitoring/Support Maintenance, monitoring, and support include the following for each Export/Connection: • Project Meetings • Unlimited Data Transactions/Ongoing File Export Monitoring • Support for Export File Format Changes Updates (including mandatory carrier updates) • Support for Bug Fixes • Open Enrollment rollovers for new plan years for standard exports5 • Manual upload services for carriers without an automated file transport mechanism Client Expectations • Client will be responsible for reaching out to carriers to make sure they will accept EDI files for specific groups • Client will provide benefitsCONNECT® with the technical contact at the carrier side • Client will be responsible for fixing data issues as a result of discrepancies between benefitsCONNECT® and carrier systems enrollment data • Client will ensure that benefitscoNNECT® software is updated with most up-to-date enrollment data once initial enrollments have been loaded z All feeds are subject to monthly maintenance charges of $75 per feed. Additional programming costs resulting from broker change requests will be subject to hourly charges. e Note: EDI services require 100 life minimum. "Client must attend monthly EDIE Training webinar within 30 days of the start of their first project. s Open enrollment rollover is covered for all exports connected to individual groups. Any consolidated (multi -company) rollover will be subject to hourly charges.