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aw <br />Addendum to AT&T ILEC Intrastate Pricing Schedule <br />Case Number FL18-0545-00 <br />Option 1 of 1 <br />RATES AND CHARGES <br />NOTES: <br />The 'NOTES' Section of the 'RATES AND CHARGES' pages of the existing Pricing Schedule is replaced in its entirety with the following: <br />1. The Customer must subscribe to additional elements set forth in this Agreement within the first twelve (12) months of acceptance of the <br />Agreement. The addition of elements after the initial twelve (12) month period will require a new Special Service Arrangement. <br />2. Rates and charges herein are in addition to any applicable tariff rates and charges. Rules and regulations of the Genera I Subscriber <br />Services Tariff apply. <br />3. This Agreement does not cover the following: <br />- damages caused by disasters such as fire, flood, wind, lightning, or earthquake. <br />- damages caused by unauthorized disconnects or de -powering of the equipment. <br />- damages caused by power surges, under voltage, over voltage, brownouts, or ground faults caused by commercial AC power and/or <br />Customer provided generators. <br />- damages caused by modifications to the equipment, unauthorized attachments, alterations, modification or relocation of the <br />equipment by an unauthorized person. <br />- damage during shipment other than original shipment to the Customer. <br />- damage caused by consumables or spilled liquids, impact with other objects. <br />- damage caused by any other abuse, misuse, mishandling, misapplication. <br />- damage caused by software viruses, however introduced. This Agreement does not include hardware or software replacement that <br />may be required by the introduction of software viruses or lost data regardless of the cause. Company or its supporting vend ors may <br />assist in the repair or recovery efforts at current time and materials rates. <br />Except as provided in Note 4 below, in addition, in the case of damage, loss, theft or destruction of the equipment or software not due to <br />ordinary wear and tear, the Customer shall be required to pay the expense incurred by the Company in connection with the repl acement of <br />the equipment damaged, lost, stolen or destroyed or the expense incurred in restoring it to its original condition. <br />4. Hardware not provided by the Company will not be repaired, replaced or maintained by the Company even though interconnected or <br />integral to the Service. All Customer -provided equipment must be clearly marked and listed on a separate worksheet. The Customer also <br />agrees to obtain prior written approval from the Company before additional software is added to the Service and agrees to pay current time <br />and material charges for problems attributable to non -approved software. <br />5. Customer acknowledges that software installation is limited to the applications sold under this or other AT&T agreements. <br />6. Customer acknowledges that it has reviewed the proposed configuration and represents storage sizing is adequate for the current site <br />operations. Future operational changes or additional storage requirements may necessitate additional equipment which will be billable to <br />the Customer. <br />Page 6 of 7 <br />AT&T and Customer Confidential Information <br />