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Page 2 BCC Agenda Item: Extension of Agreement between Indian River County (IRC) and AT&T May 1, 2018 AT&T Centrex Telephone service is the telecommunications format through which most County remote locations, and smaller PBX Telephone service locations, are handled. Centrex lines allow the flexibility to re -direct incoming calls to alternate sites, such as during telephone service outages or emergencies. The AT&T contract extensions proposed here for Centrex services, are divided into two groups. These cover the two AT&T Central Office Exchange locations that currently serve IRC — Vero Beach, and Sebastian. The 911 services described in these AT&T contract extensions allow dispatchers to identify the address location of the 911 caller. This allows emergency services to be dispatched to the correct site in the event the caller cannot speak or the call is interrupted. AT&T is currently proposing telecommunications service changes through the FCC, along with other telecommunications providers, in an effort to ultimately retire legacy PSTN formats such as PRI, Centrex, and standard copper -based telephone lines. The effort is geared to replace these types of traditional telephone communications formats with IP based network services. As these efforts move forward, the cost of PSTN legacy telephone services will continue to escalate. The Telecommunications Division is currently working with NEC, our main PBX telephone systems provider, as well as with AT&T and others, on formats that will serve our Telecommunications systems in the future with formats such as SIP Trunk services, and IP Trunks over fiber optic network links. These new formats convert telephone conversations (voice) into data packets, which would then be transmitted and received over County internet circuits to the PSTN. These are the main PSTN communications formats for the more advanced VoIP (Voice over Internet Protocol) telephone systems that are currently driving the industry. FUNDING The agreements will service the use of the phone lines by all offices under the Board of County Commissioners and the Constitutional Officers including the Election's Office and the Sheriff's Office. There are a multitude of individual accounts that will be served through these agreements. Renewal of these agreements will ensure that there will be no change to the existing pricing schedules. The total estimated annual cost is $226,960.08. RECOMMENDATION Staff recommends that the Board of County Commissioners approve the contract extensions to keep the price structure for these AT&T services from increasing. ATTACH M E NTS AT&T Spreadsheet Comparison of Contractual Rates versus Non -contractual Rates Contract Extension for 911 Services, Case Number FL18-0545-00 Contract Extension for Centrex Services Sebastian, Case Number FL18-0618-00 Contract Extension for Centrex PRI Services Vero Beach, Case Number FL18-0634-00 DISTRIBUTION AT&T Business Solutions APPROVED AGENDA ITEM FOR MAY 8, 2018 C:\Users\legistar\AppData\Local\Temp\BCL Technologies\easyPDF 8\@BCL@B40D 1 8F9\@BCL@B40D 1 8F9.docx 95