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SouAcom <br />September 19, 2017 <br />Attn: Mr. John King - Director <br />Indian River County Emergency Services <br />4225 43rd Avenue <br />Vero Beach, FL 32967-1671 <br />Dear Mr. King, <br />This letter is about the Solacom equipment utilized in the processing of 9-1-1 calls that is currently in <br />use by Indian River County Florida. This equipment is referred to typically as the Guardian 9-1-1 <br />system. <br />The system is maintained by AK Associates, an authorized Solacom distributor and service <br />organization. AK Associates is the only such organization with factory trained/certified personnel <br />located in Florida with the requisite experience to perform full installation and maintenance on your <br />Solacom equipment. If you have any further questions please feel free to contact me at 937-609-1911. <br />Sincerely, <br />Anthony A. Parrott <br />Vice President of Sales <br />Solacom Technologies Incorporated <br />Via Email: <br />97 <br />