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Data Security Event any actual or suspected unauthorized or fraudulent access to (or <br />use, disclosure, or alteration of) Transaction Data (including but not limited to Cardholder <br />Information) whether consisting of a single event, a continuous course of events, or a series <br />of related events. <br />Debit Card: a card bearing a valid Mark of Visa, MasterCard, Discover Network or <br />American Express or any debit network that is used to access funds in a Cardholder's bank <br />account or a prepaid account, <br />Default: See Section 19.5. <br />Device: a tablet, smartphone, or other mobile or fixed form factor identified by us as <br />compatible with and capable of accessing and/or supporting a particular Service. <br />Discount Rate: a percentage rate or amount charged to a merchant for processing its <br />qualifying daily Credit Card and Non -PIN Debit transactions, as set forth in the <br />Application. <br />Dispute: any dispute, claim, or controversy related to or arising under any aspect of your <br />relationship with us, whether directly with Processor and/or Bank, or indirectly with any <br />other Person or entity related to the relationship, and arising at any time during, before, or <br />after that relationship. <br />Early Termination Fee: see Section 19.4 <br />EMV Upgrade Costs: the costs you agree to incur to upgrade payment acceptance and <br />processing hardware and software to enable you to accept and process EMV-enabled Cards <br />in a manner compliant with the PCI DSS. <br />Equipment: equipment purchased by you under this Agreement and any Equipment <br />Documents. <br />Equipment Documents: documents setting out additional terms on which Equipment is <br />rented to or purchased by you under this Agreement. <br />Extended Term: see section 19.2. <br />Fee Schedule: Includes the pricing and other information provided in Section 7 of your <br />Application and the Interchange Rate/Fee Schedule. <br />Foreign Currency: a currency other than the Local Currency and supported by us for a <br />particular service. <br />General Terms: these general terms and conditions on which the Services are provided, <br />including any amendments or modifications. <br />Guarantor: means any party who signs on the Personal Guarantee signature line(s) of <br />the Application. See section 29.2. <br />Issuer: the financial institution or Card Organization that has issued a Card to a Person. <br />Local Currency: the currency associated with your place of domicile and approved by us. <br />Integration: see section 22.1. <br />Marks: names, logos, emblems, brands, service marks, trademarks, trade names, tag lines <br />or other proprietary designations belonging to a party to this Agreement or their respective <br />Affiliates or agents. <br />Merchant: the legal entity or business identified in the Application and whose name and <br />signature appears on this Agreement and the Application and who may be referred to in this <br />Agreement, you or your. <br />Merchant Account: shall mean an account set up for a merchant that requires a card <br />processor, bank, merchant i.d., terminal i.d., merchant account number, or otherwise <br />named unique merchant number. Multiple physical or virtual storefronts that process <br />transactions under the same unique merchant number shall be deemed as one (1) Merchant <br />Account. Merchant Account Number: a number that numerically identifies each merchant <br />location, outlet, or line of business to us for accounting and billing purposes. <br />MID: merchant identification number. <br />Mitigation Service: a service provided to a Cardholder whose information is the subject <br />of a Data Security Event, where the primary purpose of the service is to mitigate the effects <br />of the Data Security Event, including identity theft education and assistance and credit <br />monitoring. <br />Non -PIN Debit a transaction using a Debit Card that is processed without the use of a <br />PIN. <br />Non -Qualified Fee: the difference between the interchange or program pricing associated <br />with the Anticipated Interchange and Program Pricing Level and the interchange or <br />program pricing associated with the more costly interchange or program pricing level at <br />which the transaction actually processed. <br />Non -Qualified Surcharge Fee: a surcharge applied to any transaction that fails to qualify <br />for the Anticipated Interchange and Program Pricing Level and is therefore downgraded to <br />a more costly interchange or program pricing level. The Non -Qualified Surcharge Fee (the <br />amount of which is set out on the Fee Schedule) is in addition to the Non -Qualified Fee, <br />which is also your responsibility. <br />PCI: Payment Card Industry. <br />PCI DSS: Payment Card Industry Data Security Standard, as amended from time to time. <br />See section 26.1. <br />PCI Non -Compliance Fee: See section 10.10. <br />Person: an individual, corporation, partnership, sole proprietorship, trust, association or <br />any other legally recognized entity or organization, other than you or us. <br />Personal Guarantee: See section 29.2. <br />PIN: a Personal Identification Number entered by the Cardholder to submit a PIN Debit <br />transaction. <br />PIN Debit: a transaction using a Debit Card where a Cardholder -enters a PIN via a PIN <br />Pad. <br />Processing Infrastructure: means a Card processing infrastructure capable of processing <br />a Chip Card. <br />Processor: TD Bank, N.A. <br />Processor Provided Service: has the meaning set forth in Section 1.1 of this document <br />and includes Services provided directly to merchant by Processor or their affiliates as part <br />of the suite of Services offered by Bank. These Services include but are not limited to Clover, <br />Clover Go and Insightics Solution. <br />Reserve: funds that are otherwise payable to you which we hold to secure your obligations <br />under this Agreement, pursuant to Section 17 of this Agreement. The Reserve may also <br />refer to other collateral that you may provide to us to secure such obligations. References <br />to "Reserve Account" shall refer to our records and accounting of such funds or other <br />collateral. <br />Security Event Expenses: means: (a) any obligation that you have to us arising from a <br />Data Security Event, including EMV Upgrade Costs; (b) the cost of a security assessment <br />conducted by a qualified security assessor approved by a Card Organization or PCI to <br />determine the cause and extent of a Data Security Event; and (c) any reasonable fees or <br />expenses incurred by us, or by you with our prior written consent, for any Mitigation <br />Service specifically approved by us in writing but only if the Mitigation Service is provided <br />within one (1) year after discovery of the relevant Data Security Event. <br />Services: the activities undertaken by us to authorize, process and settle Card transactions <br />undertaken by Cardholders at your location(s), and all other services provided by us under <br />this Agreement. <br />Settlement Account: an account or account(s) at a financial institution designated by <br />you as the account to be debited and credited by us for Card transactions, fees, Chargebacks <br />and other amounts due under this Agreement or in connection with this Agreement. Initial <br />Settlement account information is provided in Section 4 of the Merchant Processing <br />application. <br />Software: all software, computer programs, related documentation, technology, know- <br />how and processes embodied in the Equipment i.e. firmware or otherwise provided to you <br />under this Agreement. For the avoidance of doubt, the term Software shall not include any <br />software available as part of a Processor Provided Service or Third Party Service or which <br />may be obtained by you as part of the Services or separately from the Services (e.g. any <br />applications downloaded by you through an application marketplace). <br />Third Party Services: services, products, promotions or applications provided by <br />someone other than us. Bank, Processor or the respective Affiliates or agents. <br />Transaction: means a transaction conducted between a Cardholder and you utilizing a <br />Card in which consideration is exchanged between the Cardholder and you. <br />Transaction Data: data collected as part of performing Services for you. <br />Transaction Rate: the then -current Foreign Currency exchange rate used by the Card <br />Organizations or their designee to convert the net funding amount into the Local Currency. <br />Wireless Networks: certain cellular telephone and data networks to which we have <br />access though Wireless Vendors. <br />Personal Guarantee: see section 29.2. This term may also be referred to as Personal <br />Guaranty. <br />Processor: Fist Data Merchant Services Corporation. <br />Wireless Services: wireless data communication services that use radio base stations and <br />switching offered by Wireless Networks in order to allow you to capture and transmit to us <br />certain wireless Card Authorization transactions or to transmit other communications to <br />our system. <br />Wireless Software: wireless software (including any documentation relating to or <br />describing the wireless software) downloaded by you or your designee from our systems <br />onto the Wireless Equipment. <br />Wireless Vendors: one or more third party vendors selected by us in our sole discretion <br />through whom we have acquired the right to, resell Wireless Services. <br />You,Your: the Merchant signing this Agreement and Application. <br />Your Payments Acceptance Guide: the information prepared by us, containing <br />operational procedures, instructions and other rules and requirements relating to Card <br />transactions. <br />TD2008(ia) <br />16 <br />August 2017 Manual T&C - CAP # 40233 <br />