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If the lending library levies charges for postage, handling, or the copying of materials, <br />that charge will be passed on to the borrower requesting the material. <br />Lost or damaged materials will be charged to the user to reimburse the lending library. <br />Failure to pay for overdue, lost, or damaged interlibrary loan materials will result in a <br />"stop" on the patron's library card to discontinue future use. <br />Public Service Guidelines <br />It is the policy of the Indian River County Library System to provide the highest quality <br />of user -oriented library service possible within the resources available. <br />Service to the public should be a cooperative effort of the entire library staff. The <br />system's objective is to satisfy the library needs of the user so well that he/she/they will <br />continue to use the services of the library system. <br />As is the case with all subject areas, the basic obligation of the library staff is to point <br />out the sources that are available to library patrons and to instruct them in how to find <br />the information they seek. If the library patron is unable to obtain the needed <br />information sought from the Indian River County Library System, he/she should be <br />referred to other sources. <br />Gifts, Books and Other Library Materials <br />It is the general policy of the Indian River County Library System to always strive to <br />have current, factual, relevant materials in its collections for the users of the Library <br />System. <br />Gift materials must meet the following criteria before they can be accepted by the <br />Library System collections: <br />1. Gift materials must meet the same general principles as purchased materials in <br />order to be included in the Library System collections. <br />2. Books and other materials will be accepted on the condition that the Library <br />Director has the authority to make whatever disposition of the offered materials <br />he/she deems necessary. <br />3. Memorial books will be selected by the Library Director and the donor consistent <br />with the needs of the Library. Written acknowledgment for each book will be <br />made to the donor and the relative(s) mentioned. A special memorial book plate <br />will be placed in each book. <br />4. The Library System will not accept for deposit books or other materials that are <br />not outright gifts to the Library System. <br />58 <br />