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EXHIBIT 5 - DEFINITIONS <br />"Accessible Meter" means any IRC water Meter: (i) not obstructed or blocked in a manner that <br />prohibits reasonable access; (ii) the condition of which does not make installation of the meter <br />impractical in terms of time, expense or safety; (iii) with respect to which National has access to <br />the premises and the IRC water meter; (iv) where IRC has provided National with accurate and <br />up-to-date customer contact information and/or physical access keys; and (v) where National's <br />field crew does not encounter an Unsafe Condition or situation where the IRC meter has been <br />tampered with. Without limiting the foregoing, an IRC Meter is not an Accessible Meter if <br />National contacts the occupant on three (3) occasions (two (2) physical (door knock, etc.) and <br />one (1) phone attempt) as required hereunder and is unable to install a meter or schedule an <br />appointment for meter installation where access to the IRC Meter is not available without the <br />cooperation of the occupant or owner of the premises. National will notify IRC when Meters are <br />not Accessible and provide a reason or description for inaccessibility by end of the business day <br />on which the meter was scheduled to be replaced. <br />"Affiliates" shall mean, with respect to any entity, any other entity Controlling, Controlled by or <br />under common Control with such entity. <br />"Agreement" shall have the meaning specified in the Preamble. <br />"AMR Meter" shall mean a Master Meter water meter capable of automatically collecting <br />customer consumption information and wirelessly transferring that data to a central database. <br />"AMR System" shall mean the technology of automatically collecting consumption information <br />from an AMR meter and wirelessly transmitting the data to the MDM and then to the billing <br />system. <br />"Change Control Procedures" shall mean the change control procedures applicable to any <br />Changes to this Agreement as set forth in Section 17.03. <br />"Change in Control" shall mean the (1) consolidation or merger of a Party with or into any <br />entity, (2) sale, transfer or other disposition of all or substantially all of the assets of a Party or <br />(3) acquisition by any entity, or group of entities acting in concert, of beneficial ownership of 20 <br />percent or more of the outstanding voting securities or partnership interests of a Party. <br />"Change Order" shall mean a document issued by IRC for Changes to this Agreement as set <br />forth in Section 17.03. <br />"Change(s)" shall mean any change to (1) the Services, (2) the Equipment, Software or National <br />Processes used to provide the Services that would materially alter the functionality, <br />performance standards or technical environment of such Equipment or Software, (3) the <br />manner in which the Services are provided, (4) the composition of the Services or (5) the cost to <br />IRC of the Services. <br />70 <br />