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"Rejected Meters" shall mean non -working or meters failing testing criteria "Related Documentation" shall mean, with respect to National Processes, Software, Tools and AMR Modules, all materials, documentation, specifications, technical manuals, user manuals, flow diagrams, file descriptions and other written information that describes the function and use of such National Processes, Software, Tools or AMR Modules, as applicable. "Replaced Meters" shall mean the as found meter prior to National's installation of the AMR meter as outlined in Services "Return to Owner" means a non -Accessible Meter for which responsibility for installation has been transferred from National to IRC as provided Exhibit 1. "Route" shall mean a group of AMR Meters in the IRC territory identified in the Deployment Plan as a "Route". "Service Level Default" shall mean the failure of National to meet a Service Level. "Service Level" shall mean the quantitative performance standards for the Services set forth in Exhibit 5. "Service Location(s)" shall mean any IRC Service Location or Designated National Service Location, as applicable. "Services" shall have the meaning set forth in Section 4.01. "Software" shall mean the source code and object code versions of any applications programs, operating system software, computer software languages, utilities, other computer programs and Related Documentation, in whatever form or media, including the tangible media upon which such applications programs, operating system software, computer software languages, utilities, other computer programs and Related Documentation are recorded or printed, together with all corrections, improvements, updates and releases thereof. "Statement of Work" shall mean the description of activities, tasks, responsibilities and duties of National set forth in Exhibit 1. "Systems" shall mean any Equipment or Software comprising a Party's computing system, and includes the IRC Computing Systems. "Term" shall mean the Term of the project as set forth in Section 3.01. "Termination Assistance Period" shall mean a period of time designated by IRC commencing on the date a determination is made that there will be an expiration or termination of this Agreement and continuing for up to 12 months after the expiration or termination of this Agreement, during which National shall provide the Termination Assistance Services. 76