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ARTICLE 24 <br />GRIEVANCE AND ARBITRATION <br />GRIEVANCE PROCEDURE <br />24.1 Except when doing so would present an unreasonable risk to the employees' <br />safety, bargaining unit employees will follow all lawful written and verbal orders <br />given by superiors even if such orders are alleged to be in conflict with the <br />agreement. Compliance with such orders will not prejudice the right to file a <br />grievance within the time limits contained herein, nor shall compliance affect the <br />ultimate resolution of the grievance. <br />24.2 A "grievance" is a claimed violation of this agreement, including but not limited to <br />the claim that a discharge or other disciplinary action violated a specific provision <br />of this agreement. No grievance will or need be entertained or processed unless <br />presented in the manner described herein, and unless filed in a manner provided <br />herein within the time limit prescribed herein. A grievance may be filed by a <br />bargaining unit employee or by the union (hereinafter the "grievant"). In either <br />case, the procedure to be followed will be the same. The grievant and <br />management may mutually agree to waive any step. Any employee covered by <br />this agreement must use this grievance process and has no right to any other <br />grievance process (i.e., administrative policy, etc.). <br />24.3 Any grievance, defined as a claim reasonably and suitably founded on a violation <br />of the terms and conditions of this agreement, shall systematically follow the <br />grievance procedure as outlined herein. Any grievance filed shall refer to the <br />provision or provisions of the agreement alleged to have been violated, and shall <br />adequately set forth the facts pertaining to the alleged violation. <br />24.4 Rules of Grievance Processing - It is agreed that: <br />(A) The time limit at any stage of the grievance procedure may be extended <br />by written mutual agreement of the parties involved in that step. <br />(B) A grievance presented at Step 2 and above shall be dated and signed by <br />the aggrieved employee presenting it. A copy of the grievance must be <br />forwarded to Human Resources by the grievant and/or the Union. The <br />departmental fax machine will be made available for this purpose. A <br />decision rendered shall be written to the aggrieved employee with copy to <br />the union and shall be dated and signed by the County's representative at <br />that step. <br />32 <br />