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Jessica M. Restrepo <br />2025 Waterside Way SW, Vero Beach, FL 32962 1 772-453-1025 1 cupcakes1976 c@. attnet <br />RECEIVED <br />TDEC 1 3 2019 <br />BOARD OF COUNTY <br />.t;OMMiSSION <br />Objective <br />• Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to <br />company success. Proven ability to establish rapport with clients: Reliable and driven, with strong time <br />management and prioritization abilities. <br />Education <br />A.S.120001 THREE RIVERS COMMUNITY COLLEGE <br />• Major: General Studies <br />• Major :Psychology <br />Skills & Abilities <br />MANAGEMENT <br />• Experienced Team Leader <br />• Critical thinker, with strong decision making and problem -solving skills <br />• Excellent written and verbal communication skills <br />- Prepared to help resolve conflicts <br />COMMUNICATION <br />• Fluent in Spanish and English <br />• Strong communicator and listener <br />• Calm under pressure or stressful situations <br />CUSTOMER SERVICE <br />• Focused on customer needs <br />• Solid time management skills <br />• Attentive to detail <br />45 <br />