12/17/2019 (3) - Laserfiche WebLink

Home Browse Search

Contract Number CI -10-146 EXHIBIT "A" SCOPE OF WORK ORIGINAL, During theterm of the Contract, Ci agrees (i) to provide .the Customer with repair, maintenance services and parts to maintain the Customer's radio equipment as set forth herein and (ii) to, provide theproducts and services as described in Exhibit A and B at the prices set forth in Exhibits B and C. 1. 'Conditions of Service Ci shall supplystaffing, supervision, labor, service facilities, repair parts, test equipment and supplies necessary to meet the service requirements stated herein. 2. Terminal .Equipment Maintenance 3. Fixed Equipment Maintenance A. Emergency Service shall. be provided by Ci for Fixed Equipment :Maintenance and Ci will respond within two (2) hours of the Customer's request for Emergency Service. 13 Ci shall not be liable for any costs incurred for repair and/or replacement of any Fixed Equipment that becomes inoperative due to user or third party negligence, in or removal; liquid intrusion: lightening damage or Acts of God. Any component parts replaced under this Section shall be returned to Customer for inspection. C. Ci shall not be'liable for any costs incurred for correcting; repairing or replacing infrastructure or data corruption caused by (i) improper operations of Customer or any third party or (ii) failure of Associated Systems. "Associated Systems" are defined -as any equipment used in the operation of the Customer's Fixed Equipment or Terminal Equipment that is not maintained by Ci. 4. Preventative Maintenance Ci will annually perform verification on Terminal Equipment covered bythis Contract to validate factory specifications and will :correct any deficiencies found.. 5. General All services :provided under this Contract are only applicable to the Terminal Equipment, Fixed Equipment and Other Equipment listed in Exhibit "B". Page 5 of 12 131