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. contain the sum of the fuel cost and PPG inclusive of all applicable Federal, State.
<br />County, Local and other fuel taxes
<br />You acknowledge and agree that your sole remedies with respect to the WEX Full
<br />Acquiring services will be against us and not WEX, except to the extent that WEX
<br />knows of any fraud related to the WEX cards and fails to provide notice of such
<br />fraud or WEX commits fraud in respect to the WEX Full Acquiring Services
<br />Voyager cards
<br />• You must check Fleet Cards for any printed restrictions at the point of sale
<br />• You must establish a fair policy for the exchange and return of merchandise
<br />• You must promptly submit credits to us for any returns that are to be credited to a
<br />Voyager cardholder's account
<br />• You must not give any cash refunds to any Voyager card holder in connection with
<br />a sale, unless required by law
<br />In addition to the information set out in Section 11 (Sales Drafts), you must include
<br />the following information on a single page document constituting the sales draft for
<br />Voyager transactions
<br />• all authorization request data for Voyager card sales must include the following
<br />-Voyager cardholder account number.
<br />-card expiration date.
<br />-driver identification number, and
<br />-the amount of the transaction, date and time of the transaction.
<br />quantity of goods sold, unit price and product code (the "Authorization Request
<br />Data')
<br />• all manual Voyager card sales (in other words, sales facilitated by a card imprinter)
<br />must include
<br />-the Authorization Request Data,
<br />-an authorization number or other approval code from Voyager,
<br />-the type of goods sold, quantity of goods sold, unit price/price per gallon (if
<br />applicable), taxes and
<br />-any coupons presented within the product
<br />• the product detail outlined must equal the total amount of the sale when
<br />calculated, in other words.
<br />-product quantity x unit price must equal product amount.
<br />-the sum of all product amounts including taxes minus any coupons must equal
<br />the total transaction amount.
<br />You must not remove fuel tax at the point of sale For all payment system product
<br />codes that are taxable, transaction dollar amount and price per gallon (PPG) must
<br />contain the sum of the fuel cost and PPG inclusive of all applicable Federal, State,
<br />County. Local and other fuel taxes
<br />If there is an increase of 15% or more compared to the previous month in the
<br />number of Voyager transaction authorization calls that are not due to our or Voyager
<br />system outages, we mayr at our discretion, deduct telephone charges from the
<br />settlement of your Voyager transactions Fees will not exceed $0 25 per call
<br />Settlement of Voyager transactions will generally occur by the fourth banking day
<br />after we process the applicable card transactions We will reimburse you for the
<br />dollar amount of sales you submit for a given day, reduced by the amount of
<br />chargebacks, tax exemptions, discounts, credits, and the fees set out in the
<br />Agreement You must notify us of any errors contained with the settlement reports
<br />within 30 calendar days of receipt of such report Neither we nor Voyager will be
<br />required to reimburse you for sales submitted more than 60 calendar days from the
<br />date of purchase
<br />For daily transmission of sales data, you must securely maintain true and complete
<br />records for a period of not less than 36 months from the date of the generation of
<br />the data You may store records on electronic media, if secure You are responsible
<br />for the expense of retaining sales data records and sales drafts
<br />For merchants participating in the American Express OptBlue® Program, you
<br />should review the operating guide made available to you at www ameri anexoress
<br />comlmerchantooauide
<br />Treatment of the American Express marks
<br />Whenever payment methods are communicated to customers or when customers
<br />ask what payments are accepted. you must indicate your acceptance of the
<br />American Express card and display the American Express marks (including any
<br />card application forms provided to you) as prominently and in the same manner as
<br />any other payment products
<br />You must not use the American Express marks in any way that injures or diminishes
<br />the goodwill associated with the mark. nor (without our prior written consent)
<br />indicate that American Express endorses your goods or services.
<br />You must only use the American Express marks as permitted You must cease
<br />using the American Express marks upon termination of your acceptance of
<br />American Express cards
<br />A TRUE COPY
<br />CERTIFICATION ON LAST PAGE
<br />J.R. SMITH, CLERK
<br />For additional guidelines on the use of the American Express marks, please contact
<br />Customer Service
<br />Treatment of American Express cardholder Information
<br />Any and all cardholder information is confidential and the sole property of the card
<br />issuing bank, American Express or its affiliates. Except as otherwise specified, you
<br />must not disclose cardholder Information. nor use nor store it, other than to facilitate
<br />transactions at your establishments in accordance with the terms on which you are
<br />authorized to accept American Express cards
<br />Authorization for Card Not Present transactions
<br />If you process a Card Not Present transaction you must obtain the following
<br />information
<br />• the card number,
<br />• the card expiration date,
<br />• the cardholder's name as it appears on the card.
<br />• the cardholder's billing address, and
<br />• the delivery address if different from the billing address In addition, for Internet
<br />transactions you must
<br />• use any separate merchant identification numbers (Seller ID) established for your
<br />Internet orders in all of your requests for authorization and Submission of charges.
<br />• provide us with at least one (1) month's prior written notice of any change in your
<br />Internet address, and
<br />• comply with any additional requirements that American Express provides from
<br />time to time
<br />American Express has the right to chargeback for any Card Not Present transaction
<br />that the cardholder denies making or authorizing However, American Express will
<br />not chargeback for any Card Not Present transaction based solely upon a claim by a
<br />cardholder that he or she did not receive the disputed goods if you have.
<br />• verified the address to which the goods were shipped was the cardholders full
<br />billing address, and
<br />• provided proof of delivery signed by the cardholder or an authorized signer of the
<br />card indicating the delivery of the goods or services to the cardholder's full billing
<br />address
<br />American Express will not be liable for actual or alleged fraudulent transactions over
<br />the Internet and will have the right to chargeback for those charges
<br />If a disputed transaction arises involving a card not present transaction that is an
<br />Internet electronic delivery transaction, American Express may exercise a
<br />chargeback for the full amount of the transaction and place you in any of its
<br />chargeback programs
<br />Charge records (also known as 'sales drafts')
<br />For each transaction submitted
<br />• electronically - you must create an electronically reproducible charge record, and
<br />• on paper - you must create a charge record containing all of the following required
<br />data
<br />-full card number and expiration date, and if available, cardholder name
<br />-the date the transaction was incurred,
<br />-the amount of the transaction, which must be the total price for the purchase of
<br />goods and services (plus applicable taxes and gratuities) purchased on the card,
<br />-the authorization approval:
<br />-a clear description of the goods and services purchased by the cardholder,
<br />-an imprint or other descriptor of your name, address merchant identification
<br />number and, if applicable, store number,
<br />-the words "No Refunds" if you have a no refund policy, and your return and
<br />cancellation policies, and
<br />-the cardholder's signature (if a Card Present transaction and you are not
<br />participating in the No Signature Program), or the words "telephone order," "mail
<br />order," "Internet Order," or "signature on file," as applicable (if a Card Not
<br />Present transaction)
<br />In the charge record (and a copy of the customer's receipt) you must
<br />• include your return and cancellation polices, and
<br />• mask truncated card number digits with replacement characters such as -x," or
<br />"#," and not blank spaces or numbers
<br />If the cardholder wants to use more than one card for payment of a purchase, you
<br />may create a separate charge record for each card used However, if the cardholder
<br />is using a single card for payment of a purchase you must not divide the purchase
<br />into more than one transaction, and you must not create more than one charge
<br />record.
<br />Refunds
<br />To issue a refund you must
<br />• compare the last four digits on the charge record against the card presented
<br />(when applicable),
<br />• issue the credit in the currency in which the original transaction was submitted to
<br />us,and
<br />• issue the credit to the card used to make the original purchase If the credit is for
<br />the return of a gift by someone other than the cardholder who made the original
<br />purchase, you must apply your usual refund policy
<br />If the cardholder indicates that the card on which the purchase was originally made
<br />is no longer active or available
<br />CardCo2305 1
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