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TABLE OF CONTENTS <br />A TRUE COPY <br />CERTIFICATION ON LAST PAGE <br />J.R. SMITH, CLERK <br />Confirmation Page <br />PART II: <br />30. Term; Events of Default-__________ --------------- _ ________ <br />Duplicate Confirmation Page <br />PART I: Card Services <br />Card General Terms B. <br />B. Card <br />Telecheck Solutions Agreement.. -------------------------------------------------- ---__------------- <br />A. Your Payments Acceptance Guide <br />_____________ -•------------------------ ----------------------------- ---- <br />21 <br />Part I - Gives you information about preparing to accept transactions <br />22• Your Payments Acceptance Guide; ,._______-,_ <br />P1 <br />1. Use of Payments Organizations' Brands_____________ 7 <br />Card Organization Rules and Compliance <br />...... <br />2. Point of Sale (POS) Reminders .............................................. 7 <br />23. Settlement of Card Transactions ----------------- <br />38. Special Provisions Regarding Clover Security Plus ....... _•_,,,_........ ___ .. <br />3. Validating the Cards <br />24. Exclusivity__ ........ ______,-__--J----------- <br />21 <br />.......... -.................................................. <br />4. Transaction Guidelines_______________ <br />25. Fees; Adjustments; Collection of Amounts Due <br />P1 <br />8 <br />5. Security -•-.-•______,_._, <br />----------------- <br />26. Chargebacks------- ___,___,_-....... <br />35 <br />6. TransArmor Services ..................... <br />27. Representations; Warranties; Covenants; Limitations on .......... ­ <br />22 <br />7. Debit Cards ..................... <br />Liability; Exclusion of Consequential Damages <br />...,- <br />__ <br />_•-•--•......................................... <br />.. 8 <br />8. Electronic Benefit Transfer (EBT) Transactions. <br />28• Confidentiality._-__._ <br />.............•• 9 <br />___-_____.,_,_...- __ -_ <br />_. 23 <br />Part II - Gives you information about transaction types (including chargebacks <br />and retrievals) <br />9. Authorizations ........................... ......... ..-• 10 <br />10. Special Types of Transactions______________ 10 <br />11. Sales Drafts ..................... <br />..........._ 11 <br />12. Refunds- ..... ................... <br />....__.........---••........._....•--........., 12 <br />13. Exchanges.-.• .............................. <br />14. Chargebacks, Retrievals and Other Debits .............. <br />15. Suspect/Fraudulent Transactions.______.__,,, 14 <br />Part III - Gives you helpful information, and guidelines for specific industries <br />16. Lost/Recovered Cards ......... 15 <br />17. Retention of Records,... ....... ......... •. 15 <br />18. Return of Equipment._.............................._.........................._....... .... 15 <br />19. Timeframes... ............. 15 <br />20. Additional Provisions for Specific Industries .............. ._....... 15 <br />Appendix 1 - Additional Provisions For Wax And Voyager ..................... ..... 16 <br />Appendix 2 - Additional Provisions For American Express Transactions ............... 17 <br />Appendix 3 - Special Provisions For Discover Network ...... _................................ 20 <br />Appendix 4 - Special Provisions For PayPal........ _............... ..................... 20 <br />Appendix 5 - Special Provisions For Alipay. 20 <br />29. Assignments_..-__.. ....................... <br />23 <br />30. Term; Events of Default-__________ --------------- _ ________ <br />PART III: Third Party Agreements <br />31. Reserve Account; Security Interest. ---- .----- _------------ <br />Telecheck Solutions Agreement.. -------------------------------------------------- ---__------------- <br />32. Financial and Other Information ---------- _---- ,,,----- ,------ <br />PART IV: Additional Important Information For Cards <br />33. Indemnification______ M-_ _._ .... .............................. 25 <br />34. Special Provisions Regarding Non -Bank Cards __-•_-_------ <br />25 <br />35. Special Provisions for Debit Card ................ •...... <br />..... 25 <br />36. Special Provisions Regarding EBT Transactions.___. ................. <br />26 <br />37. Special Provisions Regarding Wireless Service --------- _........... __ <br />_ 27 <br />38. Special Provisions Regarding Clover Security Plus ....... _•_,,,_........ ___ .. <br />28 <br />39. Special Provisions Regarding Payeezy Gateway Services.. ... <br />, 30 <br />40. Special Provisions Regarding Clover Insights Service .............. <br />33 <br />Terms and Conditions <br />41. Special Provisions Regarding Clover Service. .............--------------- __--.__.-..--- <br />35 <br />42. Special Provisions Regarding Clover Go Service -.--._.-_ -------------- - - - - ----- 37 <br />(Mobile Payments) <br />43. Special Provisions Regarding Global ePricing Services ............... .. . ----- . 37 <br />44. Choice of Law; Venue; Waiver of Jury Trial ---------------- w_._ <br />..____ 38 <br />45. Other Terms •...... ..._-_.--...... -_.-.................................................... <br />46. Glossary -------•-•-• <br />PART III: Third Party Agreements <br />Telecheck Solutions Agreement.. -------------------------------------------------- ---__------------- <br />42 <br />PART IV: Additional Important Information For Cards <br />A.1. Electronic Funding Authorization ......... ------ __.............. _ _• ...... <br />46 <br />A.2. Funding Acknowledgement----------------------------------- ----------------- -_ ...... <br />46 <br />A.3. Additional Fees and Early Termination ...-.___..-.•-.----------------•.•._---- ------------- <br />46 <br />A.4. 605OW of the Internal Revenue Code ..................................... ...... <br />46 <br />A.S. Addresses For Notices .................................................................. ------- <br />46 <br />