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TABLE OF CONTENTS <br />Confirmation Page <br />Duplicate Confirmation Page <br />PART I: Card Services <br />A. Your Payments Acceptance Guide <br />Part I - Gives you information about preparing to accept transactions <br />1. Use of Payments Organizations' Brands 7 <br />2. Point of Sale (POS) Reminders 7 <br />3.•Validating the Cards 7 <br />4. Transaction Guidelines 8 <br />5. Security 8 <br />6. TransArmor Services 8 <br />7. Debit Cards..,_,. 8 <br />8. Electronic Benefit Transfer (EBT) Transactions, 9 <br />Part II - Gives you information about transaction types (including chargebacks <br />and retrievals) <br />9. Authorizations _,.,_,,,: ..................................... ..... 10 <br />10. Special Types of Transactions -.- 10 <br />12. Refunds ,- 12 <br />13. Exchanges....:: s .............. ....,........_._..._._._ 12 <br />14. Chargebacks, Retrievals and Other Debits .,;.__:..._,_._ .,.._..,_.. 12 <br />15. Suspect/Fraudulent Transactions _._._..__......_.. ,._. 14 <br />Part III - Gives you helpful information, and guidelines for specific industries <br />16. Lost/Recovered Cards 15 <br />17. Retention of Records 15 <br />18. Return of Equipment 15 <br />19. Timeframes 15 <br />20. Additional Provisions for Specific Industries 15 <br />Appendix 1 -Additional Provisions For Wex And Voyager ,, „ 16 <br />Appendix 2 - Additional Provisions For American Express Transactions 17 <br />Appendix 3 - Special Provisions For Discover Network 20 <br />Appendix 4 - Special Provisions For PayPal 20 <br />Appendix 5 - Special Provisions For Alipay 20 <br />PART II: <br />B. Card General Terms <br />21. Services 21 <br />22. Your Payments Acceptance Guide; - : : 21 <br />Card Organization Rules and Compliance <br />23. Settlement of Card Transactions .. 21 <br />24. Exclusivity 21 <br />25. Fees; Adjustments; Collection of Amounts Due 21 <br />26. Chargebacks 22 <br />27. Representations; Warranties; Covenants; Limitations on .._.,..,......__..,. = 22 <br />Liability; Exclusion of Consequential Damages <br />28. Confidentiality.:._.,_.._,__... 23 <br />29. Assignments 23 <br />30. Term; Events of Default 23 <br />31. Reserve Account; Security Interest 24 <br />32. Financial and Other Information 24 <br />33. Indemnification <br />34. Special Provisions Regarding Non -Bank Cards, 25 <br />35. Special Provisions for Debit Card <br />36. Special Provisions Regarding EBT Transactions. 26 <br />37. Special Provisions Regarding Wireless Service 27 <br />38. Special Provisions Regarding Clover Security Plus <br />39. Special Provisions Regarding Payeezy Gateway Services. w, 30 <br />40. Special Provisions Regarding Clover Insights Service, <br />Terms and Conditions <br />41. Special Provisions Regarding Clover Service ..._. 35 <br />42. Special Provisions Regarding Clover Go Service 37 <br />(Mobile Payments) <br />43. Special Provisions Regarding Global ePricing Services 37 <br />44. Choice of Law; Venue; Waiver of Jury Trial, •- „_. 38 <br />45. Other Terms ... ,. . 38 <br />46. Glossary �_. 40 <br />PART III: Third Party Agreements <br />Telecheck Solutions Agreement__.___._..................::....:..__...........,.,. ,.,,..:_:.:..::::........._. 42 <br />PART IV: Additional Important Information For Cards <br />A.1. Electronic Funding Authorization . 46 <br />A.2. Funding Acknowledgement. . 46 <br />A.3. Additional Fees and Early Termination. .. 46 <br />A.4. 6050W of the Internal Revenue Code , 46 <br />A.5. Addresses For Notices. , 46 <br />104 <br />