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INDIAN RIVER COUNTY, FLORIDA �rtV <br />MEMORANDUM <br />TO: Jason E. Brown, County Administrator <br />THROUGH: Dan Russell, Information Technology Director <br />From: Manuel Cabo, Telecommunications Manager <br />SUBJECT: Addendum to E911 PSAP Services Agreement between Indian River County (IRC) <br />and AT&T <br />DATE: September 20, 2020 <br />BACKGROUND: <br />On February 16, 2010, the IRC Board of County Commissioners approved a new contract service <br />agreement with AT&T, for E911 PSAP (Public Safety Answering Point) services, among other AT&T <br />services agreements, also approved on that date. <br />On May 8th, 2018 this contract agreement was extended for two years. The agreement is now due <br />to be amended / extended in order to maintain current AT&T pricing structures. <br />IRC Telecommunications is submitting a proposed addendum to extend the existing AT&T E911 <br />PSAP services contract, covering 911 ANI (Automatic Number Identification) services, and 911 ALI <br />(Automatic Location Information) services. These AT&T services allow IRC 911 Call Centers to <br />quickly identify the AT&T telephone number from which a 911 call is originating, as well as the street <br />address where the AT&T telephone line is located. This allows emergency services to be dispatched <br />to the correct address, in the event the caller cannot speak, or the 911 call is interrupted. <br />ANALYSIS <br />The new AT&T contract addendum extends these E911 services for a 12 month term, with an option <br />for two additional one year renewals, at the discounted rate structure that is currently in place. The <br />extension of this agreement maintains this discount and shields the County against <br />Telecommunications services rate increases. <br />AT&T is the only Telecommunications area service provider available that can provide the necessary <br />services for the IRC PBX telephone systems, and for the new AT&T VoIP telephone systems, <br />currently utilized by the County. <br />FUNDING <br />This AT&T services agreement extension will apply to all telephone lines in use by all offices under <br />the Board of County Commissioners and all IRC Constitutional Offices; including the IRC Supervisor <br />of Elections office, and the IRC Sheriff's office. There are a multitude of individual accounts that will <br />be served through this agreement. The extension of this agreement will ensure that there will be no <br />change to the existing pricing schedules. There is no cost associated with the extension of the AT&T <br />E911 PSAP services agreements. <br />108 <br />