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DEPARTMENTAL INDIAN RIVER COUNTY, FLORIDA MEMORANDUM TO: Honorable Board of County Commissioners THROUGH: Jason E. Brown, County Administrator THROUGH: Tad Stone, Director of Emergency Services FROM: Maria Resto, Emergency Services Manager DATE: September 1, 2020 SUBJECT: Request for Sole Source to Communications International for E911 Multiprotocol Label Switching (MPLS) Project It is respectfully requested that the information contained herein be given formal consideration by the Board of County Commissioners at the next scheduled meeting. DESCRIPTION: The Indian River County's E911 system consists of three (3) primary and one (1) back up Public Safety Answering Points (PSAPs). The system utilizes Interact fiber-optic network connections that originate at the County's EOC (back up PSAP) and are configured with a single connection to each PSAP. The current IRC 911 interact fiber-optic network links are as follows: IRC EOC to City of Sebastian Police Department IRC EOC to City of Vero Beach Police Department IRC EOC to IRC Sheriffs Department Office The E911 stand-alone fiber optic system provides no redundancy or route diversity for network communication, leaving all PSAPs vulnerable to fiber outages. To provide network redundancy, staff recommends the development of an alternate Multiprotocol Label Switching (MPLS) routing network utilizing the County's P25 Radio System infrastructure already in place. The proposed project includes the installation of MPLS Routers at each PSAP and at each corresponding the County P25 Radio System sites, where they will interface with the County microwave equipment at those sites to complete the redundant paths for these vital communications services. The proposed MPLS upgrade will supply a redundant data path between each of the four PSAPs to support the 911 Phones & Data in the event of a failure of the County fiber-optic network. 222