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2021-045A
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2021-045A
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5/25/2021 12:44:40 PM
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4/12/2021 10:28:09 AM
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Exhibit C.— Support <br />Technical Support h- <br />UWIRC shall make available_. .__ ,...... _ ...:. <br />... , ,.. <br />reasonable technical support via telephone and email. Such technical <br />support will be provided directly to INDIAN RIVER COUNTY during normal business hours. Any such <br />technical support may not exceed fourteen, (14) hours per year. Any technical support in excess of <br />fourteen (14) hours per year may be subject to additionalfees and invoiced to INDIAN RIVER COUNTY. <br />Support may be contacted by calling Nate Bruckner at (772) 567-8900 or by email at <br />Training_ <br />UWIRC shall make available instructorled Fundamentals of e-Clmpact training classes at no additional <br />charge to each Administrative User assigned by INDIAN RIVER COUNTY in accordance with this <br />Agreement and to other INDIAN RIVER COUNTY volunteers and partner agencies as reasonably <br />requested by INDIAN RIVER COUNTY. Any such training may not exceed six (6) hours per year. Any <br />training in excess of six (6) flours per year may be subJect to -additional fees and invoiced to INDIAN <br />RIVER COUNTY. <br />TECHNICAL SUPPORT EXPENSES ($408.52 <br />UWIRC will provide technical supportto INDIAN RIVER COUNTY and to agencies applying forfunding for <br />these process. (rate of $ 29.18 /hour) <br />Technical Support to INDIAN RIVER COUNTY includes <br />• Building agency application forms/profiles for agencies to apply forfunding-From March 1. 2021 - <br />February 29. 2022 total of 7 hours ($204.26) <br />• Creating reports of agencies submittal.process, creating reports of agency application.answers, <br />creating, reports of volunteer evaluation data -3 hours ($87.54) <br />• Fielding agency calls fortechnical assistance and providing additional technical assistance to <br />INDIAN RIVER COUNTY volunteers during process -4 hours ($116.72) <br />TRAINING SUPPORT EXPENSES ($175.08) <br />Training_ Materials <br />UWIRC will create e-Clmpact training materials/preparing test sites total of 2 hours ($58.36) <br />Training Hours <br />UWIRC training agencies and .evaluators for two orientations 2 hours ($,58.36) <br />UWIRC will spend 2 hours training INDIAN RIVER COUNTY admin users on how to use the system. <br />($58.36) <br />10 <br />
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