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DocuSign Envelope ID: 7CA2339D-D38F-4A93-B76C-6A783781542B Florida Department of Agriculture and Consumer Services Bureau of Inspection and Incident Division of Agricultural Environmental Services Response 3125 Conner Blvd, Suite N, CONSUMER NOTICE FORM Tallahassee, FL 32399-1650 biircom_plaints@freshfromfshfromflorida.com ADAM H. PUTNAM Rule 5E-14.105, FAC. COMMISSIONER Telephone: (850) 617-7996; Fax: (850) 617-7968 679113 A pest control company must give you a written contract prior to any treatment of each wood -destroying organism. It is very important that you read and understand the contract you are signing. The pest control company is only obligated to follow the terms of the contract you have signed, regardless of other statements by the company or salesperson. (Note: Contracts for treatment for new construction can be issued to the builder and provided to you at closing). BASIC REQUIREMENTS FOR CONTRACTS ■ The contract must state the common name of the wood -destroying organism to be controlled by the company (e.g. subterranean termite, powder post beetle). If the contract is for termite control, the contract must clearly state whether Formosan termites are covered or not. ■ Some contracts do not include a treatment at the time the contract is issued, and that should be clearly stated. If a treatment is performed as part of the contract, the cost for the treatment must be stated. If the treatment is only for certain areas, the contract should clearly state that it is for "spot treatment' only. ■ The contract must state if it is a retreatment only or a retreatment and repair contract. If it is a retreatment and repair contract, carefully read the sections of the contract that state when repairs will or will not be covered by the contract. REQUIREMENTS FOR STATING WHEN TREATMENT OR REPAIR WILL NOT BE COVERED BY THE CONTRACT ■ Repair contracts will not cover repairs from termite damage under every condition. The contract must state when retreatment or repair will be done, and conditions under which the company can refuse to retreat or repair. ■ These conditions have to be stated and be under headings in the contract that are in bold print. Companies typically refuse repair or retreatment if the condition of the house is such that moisture or leaks result in termite infestation, or where siding makes it hard to see termite infestation Examples of this are: • Cracks in concrete slabs • Wood or wall siding in contact with ground • Plumbing leaks • Leaks in the roof • Water accumulating against side of house The law does require that companies notify you if they see conditions which would void the repair promise and they have to give you a chance to correct the condition before voiding the contract or denying repair coverage. ■ Contracts may have a condition that does not cover Formosan termite damage until a specific time period has passed. This means that if damage occurs during this period the company will not pay for repair. ■ You have the right to compare contracts from other companies before signing a contract with a company. Choose the company that gives you the best contract options. ■ If you have any questions about the terms of the contract, or concerns about the compliance history of the company with regard to pest control laws or regulations, contact the Department of Agriculture and Consumer Services at phone number: 850-617-7996 or email: biircomplaints@freshfromflorida.com. I understand that I am entering into a contract with Hulett Environmental Services (fill in company name) to provide wood -destroying organism(s) treatment, and I have read and understood the terms of the contract. Indian River County Engineering Dept. Print Name of Consumer Signature of Consumer Kevin Mears #02850 Print a of P ontrol Representative . I Signature of Pest Control Representative FDACS-13692 Rev. 09/15 Title: Property Owner or authorized agent Date: 02/10/2021 Company: Hulett Environmental Services 124