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EXHIBIT A Procedures Regarding Written Utilization Strategy The Parties understand and agree that the objectives of each Party with respect to this Agreement can only be accomplished if the Network and Network Services are utilized by eligible Participants during the term of this Agreement. The Parties further agree that maximum utilization of the Network and Network Services by the Participants can most effectively be accomplished through the collaborative efforts of both Parties. Accordingly, EDH and Sponsor shall mutually agree to the terms of a written utilization strategy which shall include the schedule and nature of communications relating to EDH and Sponsor's implementation and marketing of the Network and Network Services. Sponsor shall have the ultimate obligation to formulate and draft the written utilization strategy, obtain the signatures of each Party, and circulate a fully executed copy of such utilization strategy to both Parties. However, EDN will assist Sponsor by suggesting proven strategies and communications that may be integrated as milestones into the written utilization strategy. Examples of such proven strategies and marketing communications that maybe incorporated as milestones into the written utilization strategy include, but are not limited to: (a) meetings and training sessions between EDH and any of Sponsor's benefits or human resources representatives; (b) EDH's attendance at Sponsor's health fairs or vendor summits, (c) EDH-led webinar presentations or Q&A sessions for employees; (d) Sponsor -led open enrollment meetings or other Sponsor -led informational events; (e) training sessions relating to the Network and Network Services hosted by EDH; and (f) marketing communications released to any or all of the following: (i) enrolled employees or dependents; (ii) Sponsors human resources employees, benefit teams, or health fair coordinators; (iii) Sponsor's benefit program vendors; (iv) Sponsor's safety managers or supervisors; and/or (v) any Sponsor -identified key contacts that may help drive employee awareness of the benefits associated with the Network and Network Services. EDH will carry out the design and delivery of any marketing communications agreed to by the Parties in the written utilization strategy. The utilization strategy described herein shall be agreed to in writing by the Parties and shall be attached as an addendum to this Exhibit A on or before February 1, 2021. The Parties agree and understand that it may be necessary to revise certain terms of the utilization strategy to drive implementation and utilization. As a result, the Parties agree that they may amend the terms of an existing utilization strategy from time to time, but only by mutual written consent of the Parties. -1- 66